Cloud Blog

Customized Emails to API Subscribers

Branding is a vital part of any API program. WSO2 API Cloud has for a long time provided a way to use custom URLs and visual style for your developer portal.

We are now extending it one step further and also letting you customize the emails that your API subscribers receive from you.

You can customize both the:

To customize the emails you need to supply:

  • New text for each email. The text may include hyperlinks and other formatting.
  • You logo image for the header: width: 251 px, height: 75 px.

By default, the emails look like this:

API-program-invite-default

With customized look and feel you can get your own custom text, logo, and contact information:

API-program-invite-customized

Here is the default text we are sending:

Invitation Emails

Hi,

You have been invited to join<organizaton-name>, which is an organization powered by WSO2 Cloud. You have been assigned the Subscriber role.

Click this one-time link to log in: ….

If you have any questions or need help, please contact us at … or simply reply to this message.

Regards,
WSO2 Cloud Team

Self-Signup Initial Confirmation when Approval is Required

Hi,

The organization <organizaton-name> has not yet approved your request. We will notify you when it’s approved.
If you need any further clarification, please contact <tenant admin’s emailaddress>

Regards,
<tenant-admin’s signature>

When Administrators Reject User Signup Request

Hi,

We regret to inform you that <organizaton-name> has not accepted your request to sign up to their API Store
If you need any further clarification, please contact <tenant admin’s emailaddress>

Regards,
<tenant-admin’s signature>

When Administrators Approve User Signup Request

Hi,

We are pleased to inform you that <organizaton-name> accepted your sign-up request. Please use the following link to log in to the API Store: <user-approval-link>.
If you need any further clarification, please contact <tenant admin’s emailaddress>

Regards,
<tenant-admin’s signature>

 

We do not yet have UI for you to make these changes yourself. So to enable the customization, simply file a support request by clicking the Support menu in API Cloud. We will respond and make the configuration changes for you.

Leave a Reply

Your email address will not be published. Required fields are marked *


Categories

Recent Posts

Most Popular Posts

Twitter Facebook LinkedIn