WSO2Con Insights: How Government of Moldova Efficiently Digitized Public Services
- Yudhanjaya Wijeratne
- Marketing Officer - WSO2
Iurie Turcanu, the executive director of the eGovernment Center in Moldova, describes his country as “small but ambitious”. Indeed, few would suspect that Moldova, which officially declared itself a republic after the dissolution of the Soviet Union, would be one of the few nations in the world to leap headfirst into e-Government.
“Two years ago our government set a primary objective for our nation - to digitize all public services. That was a real challenge, because we have to do this fast and with relatively small budgets.” said Turcanu at WSO2Con EU 2015, where he and Artur Reaboi, an enterprise architect at the e-Government Center of Moldova, explained how they implemented this national interoperability platform,
which streamlines public services delivery, both for citizens and businesses, as well as optimizing internal governmental business processes.
Apparently unfazed, they began to build a platform with the help of the WSO2 middleware platform.
The Foundation for e-Transformation
The government as a platform, or, as the World Bank puts it, the “Governance eTransformation Project” was undertaken by Turcanu and his team at the e-Government Center of Moldova, under the purview of the State Chancellory. Of course, they hit a number of problems on the way. The first was the way things worked:- Lack of communication between authorities, or even subdivisions of the same authority.
- Financial obstacles - some organizations sell data or access to data
- Technological obstacles - lack of standards, incompatibility, lack of documentation
Undefined