Creating and Managing Technical Content for Open Source Products

  • By Buddhini Seneviratne
  • 15 Aug, 2017
On-Demand Webinar

Creating and Managing Technical Content for Open Source Products

Tuesday, August 15, 2017
09:00 AM - 09:30 AM (PDT)
Webinar Slides

Open source has not just changed the way we think about creating and selling products—it has also changed the way we teach people to use those products. Smart companies no longer keep technical content under lock and key. Rather, they freely distribute information with the goal of making as many people successful with their products as possible. In this webinar, we'll look at strategies for creating and managing technical content to support open source products, including:

  • The advantages of open content
  • The content release cycle
  • Tools and platforms for content distribution
  • Enabling community participation
  • Licensing

Presenter

Jackie Wheeler Vice President - Technical Content, WSO2

Jackie Wheeler is the Vice President of Technical Content at WSO2. She has been producing award-winning documentation for over two decades and specializes in open source software. In 2013, she joined WSO2 and grew the documentation and training team from one person to fifteen, increasing usage of the documentation tenfold with over 5 million views in the last year. Jackie holds a BA in Geography from UC Santa Barbara.