Our Development Support offering is designed to provide ongoing support following a QuickStart or Consulting engagement, and to help customers during the development phases of their SOA projects.
We help migrate, integrate, optimize, and manage your enterprise middleware deployments by providing a direct channel between your engineering teams and our experts during these critical development stages. We dramatically minimize lag times between development and production.
“Every problem we had, received a suitable patch or workaround. I think WSO2’s technical direction is solid.”- Craig Riecke, Software Architect, CXtec – USA
WSO2′s support engineers are the same engineers who develop the open source projects that comprise our products – thus customers are effectively getting direct access to the “masters” of the software they are using.
Some of the services that our customers value include:
- Answering questions on any of our products and technologies, in a confidential forum with guaranteed response times.
- Assistance with product tuning for performance, security and other needs.
- Developing proof-of-concept implementations.
- Access to selected pre-production patches.
- Unlimited WSO2 Carbon Studio Support, including assistance, issue resolution, and development and delivery of patches and service packs against the currently released version.
Development Support leverages our open development methodology to bring world class expert developers and architects to directly assist your engineering team during development.
