Manage users


# Manage users

This guide walks you through the process of managing a user account. An owner or an administrator can manage user accounts.

# Onboard a user

There are three ways to onboard a user:

  • The user can self-register via the My Account portal or the login page of an application if self-registration is enabled in the organization. Learn how to configure self-registration.
  • An administrator can onboard users from an on-premise user store by connecting a remote user store to Asgardeo.

    Note that this remote user store connection is read-only, which means you cannot update the user profiles of users onboarded from this user store.

  • An administrator can onboard users from the Asgardeo console.

Let's look at how administrators can onboard users from the Asgardeo console.

  1. On the Asgardeo console, click Manage > Users.

  2. Click Add User.

  3. Provide the following details: Add user

    • Email (Username): A unique email address to identify the user.

      This email address will be used as the username in Asgardeo. Note that a username is always unique to the organization and you can't change the username once it is created.

    • First Name: First name of the user. You can add/change this later.
    • Last Name: Last name of the user. You can add/change this later.
  4. You can either request the user to set the password or set one on the user's behalf.

    • Invite user to set their own password:
      • Invite via email: If this option is selected, an email with a confirmation link will be sent to the provided email (username). The user can use the confirmation link to set up a new password.

      • Invite offline: If this option is selected, the administrator will receive an invite link at the end of user registration. This link can be shared with the user.

    • Set a temporary password for the user: If this option is selected, the administrator can set a temporary password for the user.
  5. Add the user to a group in the next step. You will not see this option if you haven't created any groups in Asgardeo.

  6. Click Finish.

    If you have selected Invite offline or decided to set a temporary password for the user, you can copy the corresponding information at the Summary page of the wizard.

# Assign groups

A user can be assigned to different groups in the organization. Groups can be used to restrict the user's access to resources.

To assign users to groups:

  1. On the Asgardeo console, click Manage > Users.
  2. Click Edit for the user.
  3. Go to Groups and assign groups.

    The Groups tab for a user account will only appear after you create one or more groups in the organization. Learn how to create a group

    Add user

# Manage user profiles

A user profile consists of attributes that represent the details of the user such as username, email address, contact information, other custom attributes, etc.

Administrators in the organization can configure the list of attributes that should be available in a user profile. See Manage attributes for details.

# View profile details

Administrators can view the user profile of any user as follows:

  1. On the Asgardeo console, click Manage > Users.

    If you have connected a remote user store, and want to filter the users in your remote user store, select your user store from the drop-down menu.

  2. Select the user to view the profile.

    view-user-profile

# Update the profile

An administrator can update the profile of a user via the Asgardeo console.

To update the user profile:

  1. On the Asgardeo console, click Manage > Users.

  2. Find the user's account and click Edit.

  3. Update the information on the user profile.

    update-user-profile
  4. Click Update to save.

# Reset the user's password

Administrators can reset a user's password or initiate the password reset process from the Asgardeo console.

To reset the password:

  1. Click Reset password at the bottom of the user's profile. Reset User Password
  2. Select a method to reset the user password:
    • Invite user to set their own password:
      If this option is selected, a password reset request can be sent to the user via email. The user can then use the instructions in the email to reset the password.
    • Set a temporary password for the user:
      If this option is selected, the owner or an administrator can set a temporary password for the user. Reset password
  3. Click Reset Password.

# Lock a user account

When you lock a user's account, the user will no longer be able to access any applications or the My Account portal.

To lock a user account:

  1. On the Asgardeo console, click Manage > Users and select the user.
  2. Enable the Lock user toggle at the bottom of the user's profile. Lock user
  3. Enable the checkbox to confirm your action.
  4. Click Confirm.

You can unlock the user account again using the Lock user toggle explained above.

# Delete a user

A user account can be deleted by administrators. Once an account is deleted, the action is irreversible.

To delete a user account:

  1. On the Asgardeo console, click Manage > Users and select the user.
  2. Click Delete User at the bottom of the user's profile. Delete user
  3. Enable the checkbox to confirm your action.
  4. Click Confirm.