CLOUD BLOG

October 07, 2015
3 min read

99.99% - WSO2 Managed Cloud SLA Goes to Four Nines

99.99 - Guaranteed Uptime for WSO2 Managed CloudWSO2 Managed Cloud - our dedicated hosting offering - just got an upgrade. From now on, all Managed Cloud customers get financially backed 99.99% guaranteed uptime. This is, of course, in addition to formal SLA on support ticket responses and all other niceties of the service:
  • Available for any combination of WSO2 products,
  • Run in the region of your choice on dedicated virtual machines not shared with any other customers,
  • WSO2 engineers set up the environment including the virtual machines, WSO2 products, and networking,
  • Can be set up to have network connectivity with your on-premise datacenter,
  • Deployment can be customized for your specific needs,
  • Can be combined with professional services including consultancy, development, and QuickStart,
  • Includes full devops service including 24*7 monitoring, regular backups, and product updates,
  • Priced as a fixed monthly fee.
You can find full updated SLA for WSO2 Managed Cloud at: https://wso2.com/cloud/managed/sla. Fill out the form at the right side of the SLA page to get more information and sign up!