Roses are red, violets are blue. We don’t have time to rhyme because the GDPR deadline is coming up soon!

At our last webinar on the General Data Protection Regulation (GDPR) hosted by Prabath Siriwardena and Asanka Abeysinghe, we looked at technical aspects of the regulation and what steps you can take to ensure your security strategy is primed for GDPR.

With less than two months to go, what you need now is the right approach to accelerate your GDPR compliance journey. According to a survey conducted by Forrester research1 a few months ago, 11% of firms are still unsure of what needs to be done and 29% of fully compliant companies may have taken some incorrect steps. This can cause serious issues and lead to hefty fines when scrutinized by governing bodies. From an industry perspective, while financial industries are usually ahead given the constant regulations, media and retail industries could be lagging behind in getting their systems and processes into place.

Your enterprise’s longevity depends on the trust you build with your customers. That’s why user consent and privacy are vital. If the aftermath of the Facebook – Cambridge Analytica scandal taught us anything, it’s that. GDPR may seem like a daunting challenge at first, but by adopting the right technology you can move beyond compliance and take advantage of the regulation to gain your customers’ trust, strengthen their loyalty, and grow your business rapidly.

To help you grasp the complex processes involved in GDPR compliance, the WSO2 Identity Server team is conducting a series of seven webinars which explores how our products are GDPR compliant and what steps you can take to accelerate compliance.

  1. April 10: Accelerating Your GDPR Compliance with the WSO2 Platform – Sagara Gunathunga, Director, WSO2
  2. April 17: The Right Steps to Becoming GDPR Compliant – Darshana Gunawardena, Technical Lead, WSO2
  3. April 24: GDPR Compliance with WSO2 Identity Server – Ayesha Dissanayaka, Senior Software Engineer and Hasintha Indrajee, Associate Technical Lead, WSO2
  4. May 2: GDPR and API Security – Sanjeewa Malalgoda, Senior Technical Lead, WSO2
  5. May 8: The Role of GDPR in Customer Identity and Access Management – Rushmin Fernando, Technical Lead, WSO2
  6. May 15: GDPR Compliance by Design – Ruwan Abeykoon, Associate Director/Architect and Jayanga Kaushalya, Senior Software Engineer WSO2
  7. May 22: The Impact of GDPR on User Experience – Dakshika Jayatilake – Associate Technical Lead, WSO2

Sign up and spread the word!

1 Forrester Research, Inc. “The State Of GDPR Readiness GDPR Readiness Progresses, But Strategies Depend Too Heavily On IT” by Enza Iannopollo with Laura Koetzle, Stephanie Balaouras, Elsa Pikulik and Peggy Dostie, January 31, 2018

New Free Trial Subscriptions, WSO2 Update 2.0, and More

Today we introduce an enhanced WSO2 Subscription offering.

As always, our products are open source, including all enterprise features, under the Apache 2.0 license. Our WSO2 Subscription services represent an additional package of enterprise-grade services and support to help you get the most value out of the product. The subscription represents a relationship to assist you throughout your project, from design and architecture guidance, support and teaming during your development and deployment milestones, ongoing update services to reduce the risks of downtime or security breach, and managing your deployment in the cloud.

Hundreds of customers have become loyal subscribers. With today’s improvements, new and existing subscribers have even more benefits, including a new WSO2 Free Trial Subscription, new versions of WSO2 Update and WSO2 Update Manager, new distribution mechanisms for updates, and a dramatic increase in our support lifetime.

We are confident WSO2 Subscription services will help those evaluating WSO2 products as well, so we are providing a no-obligation preview of the full breadth of WSO2 Subscription benefits with the WSO2 Free Trial Subscription. This includes all the benefits of a WSO2 Subscription, including:

  • WSO2 Update services – access to all updates for all versions of products (this is improved from offering only updates on the latest version) and a license to use the updates in any environment (this is improved from precluding use in production environments).
  • Early access to security updates and bulletins – Subscribers get advance notice of possible vulnerabilities to provide ample time to install security updates prior to public announcement of the vulnerability.
  • WSO2 Support services – each free trial is eligible for a support account, which includes 5 hours of query support as well as incident support on pre-production or production environments according to our SLA.
  • Access to new distributions (such as Docker images) for WSO2 products with pre-installed updates.
  • Access to an assigned WSO2 account management team with business, technical, and support owners to help you evaluate the products and build a proof of concept.

A free trial lasts initially for 15 days and applies to all WSO2 products. We would be happy to work with you to get the most out of the trial period and to upgrade the trial into a commercial subscription. WSO2 Free Trial Subscriptions are available instantly online.

WSO2 Update 2.0

Associated with supporting the free trial we have made some significant changes to WSO2 Update. As always, bug fixes are published into the latest open source branch and are available for open source users who upgrade to the next product release.

WSO2 Update 2.0 is an integral part of our WSO2 Subscription commercial service, making bug fixes immediately available for easy drop-in deployment into any supported previous version. To get updates you must be a subscriber – which includes all of our free trial subscribers.

Here’s how WSO2 Update 2.0 compares with 1.0:

  • A “subscription” to WSO2 Update services was previously separate from a WSO2 Subscription. Now your WSO2 Update subscription is simply part of your WSO2 Subscription and can be managed as such. Pre-commercial users maintain access to updates through the new WSO2 Free Trial Subscription program.
  • All subscribers including free trial users now have access to ALL available updates for their subscribed products, including updates applicable to previous releases and security updates not yet released publicly.
  • Updates obtained under a free trial can be used in development, pre-production, and now, production environments, during the trial period.
  • The WSO2 Update End User License Agreement (EULA) 2.0 encodes the above terms and applies for free trials and new subscriptions. There will be no change to license terms for existing subscribers with agreements specifically referencing the WSO2 Update EULA 1.0.

With this release, there will be a broader set of ways to take advantage of WSO2 Updates.

  • Many of our products now have downloaders, which include an option to log into your WSO2 Subscription and install all available updates with one click.
  • WSO2 Update Manager (WUM) 2.0 downloads products and manages updates, and now supports free trial users.
  • Subscribers can quickly get images with all updates pre-installed, for Docker, Docker Compose, and Vagrant. We expect to regularly expand both the breadth of these distribution options and the products they are available for over time.
  • We can manage the deployment of updates for you, with our WSO2 Cloud and WSO2 Managed Cloud services.

How does this affect you?

If you are a WSO2 Subscriber, there will be little change – take advantage of the new options for downloading products and updates. Upgrade to WUM 2.0 to so that access to updates will continue uninterrupted. If you are interested in evaluating a broader set of WSO2 products, let us know and we’ll extend your team a WSO2 Free Trial Subscription for those additional products.

If you are not yet a WSO2 Subscriber, your current access to WSO2 Updates will end. To continue it, please apply for a WSO2 Free Trial Subscription and let us help you towards the adoption of WSO2 products and a WSO2 Subscription.

Have questions or more ideas for benefits that you’d like to see incorporated into your subscription? Let me know at jonathan@wso2.com.

WSO2 Announces 10-year Long-term Support for All Current Products

WSO2 products serve as a workhorse processing billions of transactions every day around the world. Our customers rely on WSO2 for many mission-critical apps, backed by our WSO2 Subscription services to proactively provide security and bug fix updates, and to stand by 24×7 to resolve any issues that arise.

Our standard support lifetime policy for products has been 3 years, reflecting our best practice advice to maintain a regular upgrade cycle. However, with the breadth of customer scenarios WSO2 is now deployed in, we have had demand for long-term support (LTS) releases beyond the 3-year window.

We are pleased to announce that all current and subsequent WSO2 product releases are designated as LTS releases with a 10-year support lifetime. Our 10-year LTS commitment assures you that WSO2 is committed to your long-term success regardless of your maintenance schedule.

Your WSO2 Subscription now ensures that, for 10 years:

  • Bugs identified in any version of the product will be addressed through a back-port and delivery of a WSO2 Update into each affected LTS release.
  • Vigilance is maintained through monitoring of dependent projects for possible vulnerabilities. This monitoring includes collecting industry-wide security bulletins, soliciting potential vulnerability reports from the community and academia, and automated code analysis tools. Confirmed vulnerabilities are addressed through early notification and delivery of a WSO2 Update to Subscribers for each affected LTS release.
  • Maintaining our full test and regression capabilities and labs for each LTS release to ensure a prompt response, reproduction, and resolution of any issue reported through our 24×7 support services.

Of course, your WSO2 Subscription covers regular upgrades to newer versions of WSO2 products, and we still recommend regularly scheduled upgrades to take advantage of new features, higher performance, and improved ease of use, and to avoid accruing long-term technical debt.

The introduction of the 10-year LTS is one of a set of improvements we are making to increase the breadth of value customers find in their WSO2 Subscription.