All posts by Samudra Weerasinghe

Why Swiss Chocolate Relies on WSO2

The Swiss Federal Office of Information Technology, Systems and Telecommunication (FOITT) is one of the internal ICT service providers in the Federal Administration. It supports the administration by developing and providing efficient, secure, and user and public-friendly IT solutions. As part of its responsibilities, FOITT manages more than 40,000 enterprise users of two of their key platforms – one an electronic customs declaration process for imports/exports and the other, an automated way to manage revenue from taxes.

While these platforms have proved successful, FOITT embarked on a digital transformation initiative to make these more efficient. What they had hoped to achieve was the ability to scale to provide a more seamless experience to users.

At WSO2Con US 2017 Dr. Gion Sialm, chief architect at FOITT, explored how they leveraged WSO2 technology to achieve their objectives. They worked together with Yenlo, a WSO2 Premier Certified Partner, to implement their solution. To illustrate how the two platforms work, Gion took the example of Swiss chocolate – the process of importing cocoa to make chocolate and the distribution of the end product within and outside Switzerland.

The e-Dec (Electronic Declaration) Platform

All goods, and in this instance the import of cocoa and export of chocolate, need to be declared and there’s a specific process that needs to be followed. Given that it’s a fairly complex process involving many functions and stakeholders, FOITT created the e-Dec platform to simplify this process. What it essentially did was digitize this process and made it more efficient and user-friendly. As with any digital platform, the e-Dec platform too needed to be refreshed and revamped to be more aligned with new requirements.

For instance, the platform had a lot of different protocols and some were extremely outdated like POP3S and FTPS. Apart from this challenge, the application was based on the Oracle WebLogic Server, which follows the eXtended Architecture (XA) pattern. “Previously, WSO2 products didn’t support XA, but because of FOITT’s requirement, it’s now a part of their feature list,” noted Gion.

The Fiscal-IT Platform

On the retail side, all goods, like chocolate, sold within Switzerland carries a value-added tax (VAT). Previously, these transactions were done manually so FOITT built the Fiscal-IT platform that automated this process. Again, like the e-Dec platform, this too required improvements to further streamline this process.

For instance, the platform was created in a modular manner so as to have the best of breed technology for each feature resulting in a mix of multiple different technologies, like FileNet, Java and SAP, which all needed to be integrated. “Because we decided to employ microservices, we ended up with a lot of REST and SOAP APIs as well as JMS so we needed an enterprise service bus that was flexible enough to maintain these things easily,” said Gion.

The WSO2 Solution

They followed the same architecture for both platforms so as to reduce cost and speed up their go-to-market. The API Gateway, Publisher and Store components of the WSO2 API Manager as well as the WSO2 Identity Server as the Key Manager were used as their core API management solution. WSO2 integration technology was used for routing and message transformation between the sender’s and receiver’s different protocols. WSO2 analytics (not pictured in the architecture diagram above) also plays an important role in the solution — FOITT, together with their service providers, developed a dashboard using WSO2 Data Analytics Server to identify any problems that occur in the application. The user just has to type in the source and destination program and within a few seconds the metadata of all the messages is collected (message tracing) so that errors can be easily identified. The dashboard can even correlate the messages with the log files, which is a very important feature in a distributed landscape like this.

“WSO2 products relate to digital transformation like the Swiss army knife relates to MacGyver. Our platforms are evolving rapidly. In order to keep pace with this innovation it’s important to have a strong relationship and collaborate well with WSO2,” says Gion. “Automation is also key. We have to manage 11 stages throughout our platforms and doing it manually would be quite impossible,” he adds.

To learn more about how FOITT is leveraging WSO2 technology for key government initiatives, watch Gion’s presentation at WSO2Con US 2017:

Travis Perkins: Disrupting the Retail Industry with WSO2 Integration Technology

Travis Perkins, UK’s largest supplier of building materials, embarked on their digital transformation journey last year in the hopes of enhancing customer experiences, growing their business and improving the usability of their systems. At WSO2Con EU 2017, Christopher Stone, the head of integration at Travis Perkins, talked about the steps they took to go digital with the help of WSO2 technology and key partners.

To help understand Travis Perkins’ current situation, Christopher used an analogy coined by their previous CIO Neil Pearce – the house of IT.

By looking at all the areas of the house that need improvement, Travis Perkins realized that they needed to adopt integration technologies that would allow their systems to be flexible, future-proof, innovative, and reactive. “Integration is the plumbing, electrical wiring, and foundation — basically the rooms of the house,” said Christopher. “Effective integration and quality data are the key enablers for our digital agenda that is built on a solid foundation such as reliable cloud infrastructure and networking.”

Once Christopher explained this analogy, he explored how they previously worked on integration projects. He would most likely be a part of a program delivery team who is pressured to deliver fast and within a strict budget. This hinders their vision of the overall enterprise benefits and results in a point-to-point spaghetti architecture that leads to high maintenance costs, difficult to support, inconsistent standards, reliability issues, and limited reusability.

Today, Travis Perkins has a central integration layer powered by WSO2 integration and API management products. Services are developed according to project requirements, but built with the entire enterprise in mind using a set of policies, patterns, and standards governed by the project diagnostic team. This results in maximum reusability, easier support and maintenance, and continuous improvement in delivery, quality, and speed. The replacement of their core ERP system from a legacy system to an ERP vendor named M3, for sales order entry, sales order management, pricing, tool hire, finance, and supply chain is the largest program Christopher’s team is currently delivering on. But they have been involved in various other integration projects too. “The right tools combined with the correct mindset, architecture, and governance allows you to meet your goals in achieving good enterprise integration which benefits your company as a whole,” he says.

Many external parties helped Travis Perkins along their journey. In their early days, Wheeve, integration technology experts partnered with WSO2, gave them a theoretical and conceptual mindset on how an integration department should run. They helped set up the department and build up the team and aided them with their architecture and processes. During the delivery phase, Travis Perkins’ engineers and analysts were supplemented by ICT solutions providers partnered with WSO2 — Chakray and Mitra Innovation. They offered integration specialists well-versed in the WSO2 platform who helped analyze the requirements and worked in an Agile Scrum fashion to deliver the projects. “They have helped us come leaps and bounds, not only in delivering projects but also in terms of learning from their experience and knowledge of the WSO2 platform,” said Christopher.

“WSO2 is a great platform. It enables us to deliver quickly and compliments our strategy to utilize open source technology wherever possible,” Christopher concluded. “When any of our engineers come across difficulties in development, the WSO2 Subscription gives us great SLA’s. We don’t need to use production maintenance support very often, but when it does happen we have a very good relationship with WSO2 for them to support us in getting back to business as usual.”

To learn more about how Travis Perkins is successfully traversing its digital transformation path, watch Christopher’s video at WSO2Con EU 2017 below.

2017 Year in Review

We’ve had an exciting year here at WSO2. Here’s a look back at everything that’s happened in 2017.

The year kicked off with a few major announcements at WSO2Con USA including the launch of Ballerina – a brand new programming language created specifically for integration,  and the repackaging of our integration products along with a whole new look of the web site.

With the advent of the second Payment Services Directive (PSD2), WSO2 ventured into the open banking market with a powerful WSO2 Open Banking solution. Since its launch, we’ve attracted 3 of the top 10 EU banks among others, and has proven to be the first choice for many.

We also turned 12 this year and to commemorate we recognized the Humans of WSO2. Speaking of humans, we had some major changes to our leadership team with Tyler Jewell taking over as CEO after  Sanjiva Weerawarana, founder and chairman, stepped down to be chief architect to focus his efforts on the development of Ballerina. Paul Fremantle (WSO2’s co-founder who was on sabbatical to complete his Ph.D) returned this year as our CTO. 

2017 has been yet another successful year for WSO2 in terms of growing the business. We added a record number of new customers from various industry verticals who have partnered with us to fulfill their digital journeys.  We are excited and humbled by what these enterprises have accomplished in terms of becoming more digital native and offering new digital experiences. While providing cutting-edge technology to build digital platforms, WSO2 helped these enterprises to evolve business models, focus on customer experiences, and optimize operations.

Recognizing these customers and their achievements, Asanka Abeysinghe, WSO2’s vice president of solutions architecture will conduct a webinar titled ‘Another Year of Digital Transformation – Learning Through Reflection’ on Tuesday, December 19. He will share his experiences on a few digital transformation projects that WSO2 was involved in and successfully implemented this year. Sign up now to see how companies like you have realized their digital transformation needs with WSO2.

Here’s to a bigger and brighter 2018!

 

Bringing an Efficient Home Care Solution to Life with WSO2 Technology

Senior citizens and disabled people—many in fragile health and requiring assistance—often have limited resources for managing their health and ensuring their security. Effective home care solutions allow such people to safely go about their day-to-day lives and enhances their quality of life. To aide home caregivers and patients, Raffaello Leschiera, a solution architect at Engineering Ingegneria Informatica, proposed a reference architecture for efficient home care using WSO2 technology at WSO2Con EU 2017.

Raffaello began by exploring the proposed reference architecture that connected and interfaced with all stakeholders, like the patient, his/her family and medical staff. Firstly, they need to collect data from medical devices in the patient’s home. Protocols like IEEE VU specifications are used and medical devices are mediated using Arduino and Raspberry Pi boards. Once collected, the data needs to be normalized and stored so it’s represented in the same way no matter which device it was collected from.

This data needs to run through analytics to monitor the patient’s health, process events and if needed, send notifications through various communication channels. Data integration channels using the HL7 standard protocol for health care is used to send this data to medical staff. The medical staff can then access it through web and mobile interfaces and an API gateway decouples all features from these user interfaces. And finally, the entire system needs to be synchronized and controlled by identity and access management to ensure security and privacy.

Reference architecture for a home care solution

Raffaello noted that WSO2’s comprehensive technology platform, particularly its integration and analytics capabilities, were the main reasons for picking WSO2 as their technology partner. The open source nature of the products was also a key deciding factor since Raffaello and his team work with many public administrators who prefer to adopt solutions that are completely open source. “WSO2 has a wide technology platform so you can find the right answer to every part of your problem,” said Rafaello. “And because all the products seamlessly integrate with each other it’s easy to focus on the domain problem rather than the technology problem,” he added.

To describe how WSO2 products were used for different tasks, Raffaello compared the home care solution to a football game:

  • Goalkeeper: WSO2 Microservices Framework for Java (WSO2 MSF4J) serves as the goalkeeper. This is the entire back-end of the system, which is based on lightweight microservices that are developed, deployed and monitored through MSF4J in a highly scalable and reliable manner with integrated security.
  • Defenders: WSO2 Data Analytics Server serves as one defender that receives data, analyzes it in real-time, and sends notifications. WSO2 Enterprise Integrator is the next defender who transforms disparate types of data into a normalized format and sends it to the hospital IT systems.
  • Forwards: WSO2 API Manager is one of the forwards, which faces the medical staff and is used to design, prototype and publish APIs and govern API usage. WSO2 IoT Server is another forward, which faces the medical devices for data collection, device management and protocol support.
  • Wings of the pitch: Here the WSO2 Identity Server takes care of all the strict security and privacy requirements.
  • Center of the pitch: Finally, WSO2 Governance Registry serves as the ‘Lionel Messi’ at the center of the pitch; in other words it governs the solution through surveillance just like how Messi would guide and lead his team to victory.
  • For this solution to work, Engineering Ingegneria Informatica needed a remote device that can track a patient’s movements within his/her home. Enter Joe Care (or the Joker pictured above). Joe Care is a remote presence device that is flexible and agile enough to move around the patient’s home. They used various technologies like Arduino boards, software that deals with movement and the sense of space as well handling (touch). It served as the medical eyes, ears, voice and fingers within the patient’s home.

    In the future Rafaello and his team aim to engage with users more, further analyze threat paths and include more technology like wearables that monitor movement and exercise. They would also like to create more intelligent early warning score models and move their entire solution to the cloud so more patients and operators can access it.

    Watch Rafaello’s presentation at WSO2Con EU 2017 below to learn more about their home care solution powered by WSO2.

Honoring WSO2’s Long-Standing Customers by Helping Those in Need

Earlier this year at WSO2Con USA we celebrated our customers who’ve stuck with us through thick and thin for 10 long years — eBay, Kaiser Permanente, Trimble and Concur. In recognition of their long-standing relationship with us, we launched the WSO2 10-Year Customer Anniversary Undergraduate Scholarship Program — a program that offers a full undergraduate university scholarship to passionate students in Sri Lanka.

Standing by our commitment to education (we have over 100 alumni that have or are currently pursuing master’s degrees or PhDs), we figured there’s no better way to honor our customers than by helping those who need financial assistance in following their dreams of a quality education.

The fully-paid program enables the selected students to obtain a degree in Computer Science, awarded by the prestigious University of Westminster, London, UK, through Informatics Institute of Technology (IIT), Sri Lanka. The program also provides a monthly allowance paid by WSO2 to meet daily expenses and mentoring by WSO2 employees throughout their school tenure.

We partnered with IIT and began the search for the perfect candidates in early August. We received many applications from students from all walks of life but had to narrow it down to four (for the four customers). We selected the students based on their financial need, educational qualifications, and extra-curricular activities.

After a lot of deliberation, we announced the selected candidates last week! Our Congratulations go out to

  • Negeesha Divyanjalee Katulanda selected for the BSc (Hons) Computer Science course
  • Piyumi Hansika Madhubani Gamage selected for the BSc (Hons) Computer Science course
  • Chanuka Abeysinghe selected for the BEng (Hons) Software Engineering course
  • Jayasanka Buddhika Weerasinghe selected for the BSc (Hons) Computer Science course

We wish you all the best!

WSO2 Summit is Coming to New York!

There are only a few more days for WSO2 Summit New York 2017 and we’re taking the city by storm! Join us as we take you through a series of thought leadership sessions on creating and implementing a digital transformation strategy followed by an evening networking session. The event will be held September 27, 2017, at Park Central Hotel, New York from 1:00 p.m. onwards.

What’s more, our newly appointed WSO2 CEO Tyler Jewell will be attending the event, so not only will you be able to meet with our WSO2 experts but you can also discuss our future vision with him.

Here’s a brief intro to all the sessions that will take place:

Navigating the Digital Transformation Landscape

Dr. Sanjiva Weerawarana, Founder, Chairman & Chief Architect, WSO2

Digital businesses are reshaping the landscape of many industries with novel products, services, and business models. To thrive and remain competitive new businesses and established enterprises alike need to adapt both their technology strategies and core aspects of their cultures. In this session, Sanjiva will review cultural factors, technology requirements, and proven strategies for driving an effective digital transformation initiative.

Driving Digital Transformation Through Big Data Analytics and Machine Learning

Dinesh Lokhande, Distinguish Engineer – Software Development, Verizon,
and Prachi Govalkar, Senior DevOps Engineer, Verizon

Verizon’s big data and AI platform consume petabytes of data from multiple sources such as wireless networks, telematics and IoT and processes it in real-time to deliver actionable insights, predictions, and trends using the web portal and APIs to digital consumers. In this session, Dinesh and Prachi will discuss

  • Use cases for digital transformation strategies
  • Lessons learned, challenges faced and how they were addressed
  • A high-level architecture framework
  • How Verizon’s big data platform is embracing digital transformation

Architecting a Digital Enterprise

Mifan Careem, Senior Director of Solutions Architecture, WSO2

Digital transformation requires alignment between business and IT for it to be effective and workable. However, this is not the case in most organizations. Business and technical leads working on a digital transformation project realize the challenges of creating a digital workspace comprised of proper processes, systems, and an efficient and productive workforce. In this session, Mifan will explore the business and technical architectures of the digital enterprise; he will discuss the reference architecture for each of these and explain how they can be defined to build your digital platform.

Why WSO2 for Digital Transformation

Dr. Sanjiva Weerawarana, Founder, Chairman & Chief Architect, WSO2

In this session, Sanjiva will explore how the 100% open source WSO2 platform offers all the key technology enablers for digital transformation including API management, integration, identity and access management, analytics and IoT. With our products and support, you’ll be able to create and implement a digital transformation strategy that’s geared for success.

As the sessions come to a close, the networking event will be the perfect place for you to mingle with your peers, industry experts and of course our new and old CEOs.

Don’t miss out, request an invite!

Welcome Back Paul: Our old and new CTO!

Paul met Sanjiva back in 1998 (almost a lifetime ago for some!). Their shared vision for the future encouraged them to leave IBM and start up their own open source company — WSO2. They soon ramped up their first project, Apache Axis2, and became one of the most competitive middleware companies in the industry.

Paul has been with us for the most part of our journey but decided to take some time off to work on his Ph.D., something he had wanted to do for quite a while. He now comes back as Dr. Paul Fremantle, our newly reinstated CTO. “He is someone who will challenge you and expect you to challenge him back,” said Sanjiva. So we welcome you back with open arms and are looking forward to being challenged.

Here’s a little bit of what Paul has been doing over the last two and a half years. For his Ph.D. he focused on security for IoT devices. As he pointed out, we feel that buying a device gives us control over our data, but in reality, the control is with the companies that manufacture these devices. During his research and after going through a lot of painful mathematics, he was able to create a new architecture model, OAuthing, which

  • Provides a simple way for you to take ownership of the device through an improved federated identity approach for IoT
  • Creates an instance of the server that handles a device for each user (personal cloud middleware)
  • Enables pseudonymity by not having to share your identity by default

His research directly influenced the Internet Engineering Task Force (IETF) and was even partly used in our own WSO2 IoT Server!

Even with all of this going on, he managed to pick up the hobby of making musical instruments and has now leveled up from crafting ukuleles to mandolins and guitars. He says his current pet project of making a violin (one of the hardest yet) is the complete opposite of software development. In software development, if you make a mistake you can easily learn from it, iterate and fix it. But the smallest mistake in violin-making means you have to start right from the beginning all over again!

“I’ve been trying to learn patience, but I can’t seem to learn it quick enough,” jokes Paul. Glad to have you back Paul. We all look forward to working with you again.

We’re Celebrating Our People This Year!

We turned 12 last month and to celebrate this year we picked 12 amazing humans of WSO2 (by popular vote) and shared their stories. The people at WSO2 are our biggest asset and the drivers of our success. Here are some of those who have inspired us all:

Flora Ariyapala – Assistant Administration Officer

“I can’t pick the best memory. I’ve never had a bad day here. This is family. This is my home,” said Flora with a gleam in her eye while talking about her workplace — one she has been at for the past 12 years. Her stint at WSO2 is what she calls her first “proper” job. From being one of the first employees at WSO2 she has grown to be the person you look for in times of need, very similar to when you look for your mom at home. Be it having all the biscuit jars in our pantry filled, making sure you get a plaster for that scratch or looking after each and every employee like they were her own children (including the ones in their 30’s). Flora has played numerous roles in WSO2 and her unwavering dedication and affection towards the WSO2 family are admirable. We’re nothing but grateful for everything that Flora has done for us.

Nandika Jayawardana – Associate Director and Architect

You come to know a person for who they are when they are under stress or when they are in power. Nandika has been in both these situations at WSO2, mostly at the same time. Yet he’s calm and down-to-earth at all times and never projects his emotions, no matter how frustrated he is. “He’s a person who makes everyone laugh even when they’re panicking about emerging deadlines or in a “war room”,” said his team. As a starting member of the team, Nandika has proven to be a friendly, kind-hearted and knowledgeable person for the past 12 years. For a guy who’s as smart as he is, he’s surprisingly humble. He also knows what it means to be truly empathetic. When it comes to Nandika we’re told that “You surely know that you have enjoyed work life if you have worked with him.”. Thanks for being super cool, Nandika!

Jackie Wheeler – Vice President of Technical Content

Jackie is a thrill-seeker who has a wide spectrum of interests ranging from the Burning Man and bats to karaoke, skiing, and sailing. In addition to this, she’s a self-published author of four novels, a fantastic singer and a black belt in martial arts. Yes, she can kick your a** while singing about our documentation! That’s not all, she even put aside her fear of heights and went skydiving. When asked what her favorite thing at WSO2 was she said “The people. I’ve come to see Sri Lanka as a second home and the team as my extended family. We’ve had too many fun adventures and hilarious times, usually involving tuk tuks.” And we love her too; everyone raves about her leadership and writing skills. You’re a true rock star, Jackie!

Kapila Chandana – Assistant Administration Officer

Often found rushing to the scene of a faulty AC or making sure the lobby is equipped with music by The Chainsmokers or Daler Mehndi, Kapila a.k.a. KC is also a part-time comedian and Superman — in-house of course. Don’t be alarmed if you see him with a hammer or a sharp tool, this brave ex-soldier is your friendly fixer-upper for all things broken. He seems to have an ever-ready thumbs up or a salute and a Tennison Cooray-esque joke every time you greet him. He will gladly be your go-to-man when running an event or an executive business meeting, just to make sure nothing falls apart — it’s almost as if the words “no” or “can’t” don’t exist in his vocabulary. Kapila has nothing but undying love and affection towards WSO2, a place that he refers to as the “talent spot”. He’s even won the outstanding contribution award for 3 years in a row for the three and a half years he’s been here. KC, what a dude!

Asma Cader – Senior Marketing Officer

Asma Cader affectionately known as Aso exuberates confidence, isn’t afraid to speak her mind and stands up for both herself and others. Her bubbly personality is so lovable that people often overlook her constant insults. A lover of all things Disney and Pixar, she’s an avid collector of Minion merchandise and anything fluffy. She even went through a ‘Frozen’ phase where everyone had the pleasure of listening to her endlessly singing ‘Do you want to build a snowman’…for a year! But what she lacks in singing she makes up for in basketball. Her command of the sport makes her one of the best players at WSO2. She also thinks she’d be a suitable mascot for BallerinaLang and is dedicated to making it the most popular programming language out there. Thank you for being you, Aso!

Sumedha Rubasinghe – Director of IoT Architecture

Most of Sumedha’s stories can’t (and shouldn’t!) be shared in public. One that can be shared, however, is the time he convinced a team member to report his height and weight to HR, to attend a company trip! While Sumedha is famously known for his pranks, everyone agrees that he is one of the best mentors around. He identifies his team mates’ talents quickly and encourages them to work on their strengths. Sumedha is an all rounder — he’s a fantastic storyteller, an amazing singer, and conga player, a part-time banana cultivator and an IoT and API guru. The number of tools in his massive pickup truck show his enthusiasm in creating anything cool. Keep inspiring us all Sumedha!

Danesha Unantenne – Associate Lead in Administration

Danesha makes sure everyone at WSO2 is well fed and happy. Not only does she let us choose from fantastic lunch options, she hides in the pantry and eats them too…for testing purposes of course. Her inability to say no has roped her into many games of basketball, a sport she’s slowly warming up to. She recollects her favorite memory at WSO2 as the time she climbed Sanjiva’s (our CEO’s) desk to reach for chocolate stuck on the ceiling. “Fortunately he wasn’t there. He would have kicked me out,” said Danesha. She is the epitome of going the extra mile and is always willing to help you out. Her team overlooks (tries) her extraordinary gift of talking non-stop, loves her open-mindedness and considers her as a ‘machan’ (dude). We’re very lucky to have you Danesha!

Asela Pathberiya – Technical Lead

With multiple titles such as ‘one man army’, an ‘ambassador for the WSO2 security domain’, and ‘father of XACML’, Asela is an integral part of WSO2. He is a celebrity in his own right as the writer of one of the most popular blogs (http://xacmlinfo.org/) in the security space. He is also famously known for carrying a water bottle around whenever he’s overseas (not to drink, but because only toilet paper isn’t ideal). He is a mentor to many and generously shares his knowledge with everyone. Asela has been a devoted employee at WSO2 for the past 8 years and has made it his home. He has quite literally lived in each Sri Lankan WSO2 office (our snooze room and gym showers are very accommodating) and the popular belief is that had he not got married he would still be living at Palm Grove. “Although Asela worked remotely in Finland for a short period of time, he migrated back to Sri Lanka because of his attachment to the company and its people,” said a colleague. He even had a go bag with toiletries in his car whenever he had to work late. We really admire your dedication Asela!

Evanthika Amarasiri – Senior Technical Lead

Traveling from Kiribathgoda? Meet the owner of “(Evan)Thika travels”, a term coined by her colleagues who make use of her carpool service. Evanthika was born to be a mentor and has been a pseudo therapist at WSO2 for the past 10 years. She guides both newcomers and those who’ve been at WSO2 for a while. Her teammates call her their best friend and counselor and she’s known to be a hardcore techie fashionista — not a combo you see often. “The culture is what makes me love WSO2. Becoming the quality assurance lead here was pretty special too,” said Evanthika about her experience at WSO2. She’s always cheerful and is the first person to yell “I’m in” if there’s any fun activity. She gives people due credit and makes sure everyone around her is having a great time. Thank you for being a good sport, Evanthika!

Sriskandarajah Suhothayan – Associate Director and Architect

Suho is the kind of team player that hits home runs. So much so that even his intern project became a hugely successful product – WSO2 Siddhi (CEP engine) – that’s currently used by Uber. “That was pretty memorable,” recalled Suho. He’s well known for his leadership skills and intelligence and is also one of the friendliest guys with the best sense of humor. “Even though Suho’s a busy person, he always helps and advises team members on their problems,” said his colleagues. He often goes on walks where he falls into deep thinking — the faster he walks the more he thinks. Even when he sits down he starts shaking his leg to fuel his thought. Fidget spinners are clearly not for everyone. Despite his excellent work ethic, he’s rather a slob when it comes to his car, often waiting til it rains so the dirt washes off. That’s ok Suho, we get it. Thank you for prioritizing WSO2!

Dimuthu Leelarathne, Director – Solutions Architecture

“She’s one of the pillars of WSO2, is an exemplary lady and everything that WSO2 stands for. Everyone looks up to her, especially all the new female engineers” said one of Dimuthu’s team members. If there’s anyone in the team that has a “never say die” attitude, it’s Dimuthu. She wasn’t raised to be a quitter, which is evident in how she taught herself to swim…online! Dimuthu is a hard working, committed person who brings the best out of everyone she mentors. She’s fun loving and always enthusiastic about trying out new things. You can tell how much her team loves her by the song they wrote for her when she returned from maternity leave. Keep shining Dimuthu!

Sameera Jayasoma, Director – Platform Architecture

“Oka podi wadak (It’s a small job)”, Sameera said. Days into the project, everyone realizes it isn’t. It never is. We’re assuming he said the same about BallerinaLang. All stories about Sameera are R-rated and best kept a secret. We can probably talk about his talents as a cha cha dancer, but let’s not go there. The things he loves most in life can be ranked in this order: Leopards, photography (which he’s extremely talented at), table tennis and then perhaps his wife. He’s an excellent leader who drives his team while looking into every individual’s needs. His vast technical knowledge makes him a great problem solver too. But don’t expect a serious response from this brilliant mind when talking about life, he’ll most likely act dumb and avoid it. Thanks for being the cool smart you, Sameera!

We’d like to thank each and everyone — past, present and future — who have shaped and will shape WSO2 into an exciting place to work in.

Here’s to many more years of hard work and fun!

WSO2Con EU 2017: The countdown for #digitaltransformation begins

The time has come to eagerly await our next user conference in Europe. With inspiring keynotes, in-depth technical sessions, customer success stories and a hackathon, we’ll be counting down to these three days of knowledge-sharing and fun networking events. WSO2Con EU 2017 will run from November 6 – 8 at Royal Garden Hotel in London.

Our user conference is ideal for CIOs, CTOs, architects, integration engineers and developers from all industries who are looking to digitally transform their businesses. We’ve announced most of the speakers and will be adding more customer sessions in the days to come. Check out our agenda for details.

So why should you attend our conference? You will be able to

  • Meet with experienced WSO2 architects who can understand your business goals and technical architecture.
  • Meet other customers who are in different stages of their journey with WSO2 and discuss how they have succeeded in meeting their goals of digital transformation.

Here’s a short clip by Jonathan Marsh, vice president of IoT at WSO2, on what other benefits you can get by attending.

Here are some of the exciting new things at this year’s conference:

  • A dedicated track for Ballerina that deep-dives into how you can use Ballerina for all your integration needs.
  • A hackathon on microservices that will let you get down and dirty with Ballerina and use it for real world integration use cases.
  • The Oxygen Bar gives you the chance to meet our solutions architecture team face-to-face. Request a demo or simply have a meaningful discussion on how WSO2 can help your enterprise innovate.

Also don’t miss out on

  • The opening keynote by WSO2 Founder, CEO and Chief Architect Sanjiva Weerawarana on how you can navigate the digital transformation landscape followed by a series of keynotes by industry thought leaders.
  • Real-world success stories of how our customers used WSO2 to digitally transform. You can expect talks from Travis Perkins, SUVA, Informatica, Finam and more.
  • A keynote by WSO2 Head of Financial Solution Seshika Fernando on the advantages of open banking and how WSO2 can help you help you become PSD2 compliant.
  • Technical sessions on API management, integration, identity and access management, analytics and IoT ranging from high-level introductions to advanced hands-on sessions.
  • A dedicated strategy track specially designed for CxOs that explores how you can address your enterprise challenges with the right technology and strategies.
  • A networking event that will let you mingle with like-minded peers over light music and tapas.
  • A conference after party that will help you cut loose and go wild!

Now doesn’t that sound exciting? If you haven’t registered already, you have until August 31 to get our early bird offer. Get your tickets now and don’t miss out!

Verifone: Using WSO2 Technology to Provide a Unique Payment Terminal that Increases Customer Engagement

In Honolulu, Hawaii, one man’s vision for the future of commerce has now become one of the world’s largest point-of-sale (POS) terminal vendors and a leading provider of payment and commerce solutions. Verifone still upholds this vision and keeps innovating for the future. At WSO2Con USA 2017 Ulrich Herberg, a senior Java architect at Verifone, joined us via Skype to speak about how they leveraged WSO2 technology when creating Verifone Carbon – a powerful device that combines elegant design into an integrated POS solution.

Verifone Carbon is a payment terminal that sets a new standard for a valuable and engaging consumer experience. It consists of two parts: a larger Android tablet facing the merchant and a smaller terminal with different kinds of payment functionality, such as Apple pay and payment through credit cards. These two devices are placed on a mobile base, which is used for charging the devices, printing receipts, and connecting to the ethernet.

What makes Verifone Carbon unique is that it’s embedded in an ecosystem called the Verifone Commerce Platform, which consists of a number of additional systems that provide more than what a typical payment terminal offers, explained Ulrich.

  • The developer portal allows third-party developers to create their own customer and merchant facing application by using Verifone’s APIs to download software development kits (SDKs) that can trigger payments, get information of successful or failed payments and more.
  • The app marketplace provides an interface similar to the Google Play Store or the Apple App Store where these apps can be placed and purchased.
  • The estate owner portal is used by large corporations that directly deal with the merchants to
    • Manage the estate (all the devices)
    • Get an overview of the devices
    • Manage, create, remove and update merchants
    • Purchase apps for the merchants
  • The merchant portal provides a smaller scope for the merchants only, which allows them to see their devices and purchase apps for their devices

With Verifone Carbon, merchants can now reward their best customers with loyalty points, display promotional media and coupons, leverage beacons for store analytics and invite customers to redeem personalized offers in real-time among other things.

Ulrich explained that for all of this to happen, they needed a solution that allowed them to manage and monitor all the Carbon devices. They started by evaluating commercial products. The commercial products worked on a pay-per-device model which would have been costly as they scaled up. At often times they didn’t have all the features they required and didn’t provide the flexibility to create any customized features.

The fully open source WSO2 Enterprise Mobility Manager (WSO2 EMM which is now significantly enhanced to provide enterprise IoT solutions as well as mobile device and app management in a single download via WSO2 IoT Server) overcame all of these challenges. “We were able to create a solution that fit our exact needs by either modifying the product on our own or getting WSO2 support services to help modify it,” said Ulrich. They avoided vendor lock-in and are independent of anyone else because they have control over the source code. They were also able to easily integrate WSO2 EMM with their existing terminal management infrastructure.

Ulrich then went on to discuss three major use cases of WSO2 EMM in Verifone Carbon.

Use case 1: Blank Android devices are shipped to the merchants so that they all have the same operating system image. WSO2 EMM uses individual device certificates to identify, authorize and authenticate these devices using mutual Transport Layer Security (TLS).

Use case 2: Verifone already has a legacy terminal management system which runs on a different operating system that can’t directly connect with and use Android features. So they used WSO2 EMM to communicate with the tablet.

Use case 3: Verifone doesn’t use the interface provided by WSO2 EMM so they had figure out how to use WSO2 EMM as a black box. They call it from their terminal management system, sends commands and monitors all the devices through it without having to know how it works internally. They did this by working closely with WSO2 to create a thorough list of RESTful APIs that were documented in Swagger.

Ulrich went on to list a few more WSO2 EMM features they currently use including

  • Getting device information including location data
  • Over-the-air (OTA) update that allows you to update the OS remotely
  • APK installation/update/removal in the background
  • Remotely locking, rebooting or factory resetting the devices
  • Debugging and sending Android logs to the server
  • Sending pop up notification to the tablet

He concluded by explaining in detail how they plan on scaling WSO2 EMM as the number of devices becomes larger.

To learn more about how Verifone used WSO2 technology to increase customer engagement through a unique payment terminal watch his talk at WSO2Con USA 2017.