About WSO2
Founded in 2005, WSO2 is the largest independent software provider of open-source API management, integration, and identity and access management (IAM) products. WSO2's products and platforms—including our next-gen internal developer platform, Choreo—empowers thousands of enterprises in over 90 countries to drive their digital transformation journeys in delivering secure digital services and applications. Our open-source, API-first approach frees developers and architects from vendor lock-in, enabling rapid digital product creation. Recognized for our leadership by industry analysts, WSO2 has over 800 employees worldwide with offices in Australia, Brazil, Germany, India, Sri Lanka, the UAE, the UK, and the US. WSO2 is an EQT portfolio company with nearly USD100M in annual recurring revenue. Visit https://wso2.com to learn more.
About the Role
The Associate Lead Account Manager (France) is responsible for managing and growing existing customer accounts, and leverages new business opportunities. This role requires a strong understanding of customer needs, complex sales projects, the ability to build and maintain long-term relationships, and a proven track record of exceeding sales targets.
Your Key Responsibilities
- Develop and execute account plans to achieve revenue growth and customer satisfaction goals.
- Build and maintain strong relationships with key decision-makers at existing customer accounts. Ensure customer satisfaction and retention.
- Proactively identify and pursue new business opportunities within existing accounts.
- Conduct regular account reviews and provide insightful business reviews to customers.
- Work closely with other departments, including pre-sales, product team, legal and marketing, to support customer success.
- Achieve and exceed assigned sales quotas and revenue targets.
- Drive client retention, renewals, upsells, cross-sells.
- Negotiate and close deals effectively.
- Manage the entire sales cycle from lead qualification to contract negotiation and customer onboarding.
- Contribute to the development of sales strategies and best practices.
- Gather market intelligence, developments, and competitor activities and share insights with the sales team.
- Proven track record of success in a sales role, preferably in the software industry.
- Experience with long sales cycles, request for proposals, and public tenders.
- Strong understanding of the software development lifecycle and enterprise IT environments.
- Excellent communication, presentation, and interpersonal skills.
- Strong negotiation and closing skills.
- Ability to build and maintain strong customer relationships.
- Strong analytical and problem-solving skills.
- Proficiency in CRM systems (e.g., Salesforce) and other sales tools.
- Native French speaker, fluent in English (oral and written).
- Bachelor’s degree or equivalent preferred.
Account Management
Sales and Revenue
Qualifications and Skills
In Addition to a Competitive Compensation Package, WSO2 Offers:
- A work culture and environment where we value both hard work AND flexibility.
- A flexible vacation/leave plan that fits your needs.
- Health, dental, and life insurance for you and your family.
Diversity Drives Innovation:
We've built our business on a commitment to diversity and inclusion. We believe it's important to foster an environment that values and respects each individual's strengths, perspectives, and ideas. Doing so not only drives innovation; it also ensures that we can create superior experiences for our customers, partners, and employees worldwide. We value the diversity of our team regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, or veteran or marital status, and we do not tolerate any form of discrimination.