About the Role
As a Site Reliability Engineer at WSO2, you'll be instrumental in both supporting our existing customers with their managed or private cloud deployments and initiating new deployments across leading cloud platforms such as Azure, AWS, and GCP. Your mission will include ensuring the seamless operation, scalability, and security of WSO2 cloud services, alongside automating processes to boost both efficiency and reliability.
Your Key Responsibilities
- Lead the design and implementation of new cloud deployments, tailoring solutions to meet stakeholder requirements on platforms like Azure, AWS, GCP, and Kubernetes.
- Optimize cloud architectures for scalability and cost-effectiveness, adhering to best practices for networking, security, and access controls.
- Gain and maintain deep knowledge of cloud infrastructure providers to create robust solutions.
- Craft and manage automation scripts and infrastructure as code (IaC) with Terraform, Ansible, or CloudFormation.
- Deploy CI/CD pipelines to streamline software delivery, testing, and deployment processes, ensuring efficient version control and configuration management.
- Ensure the availability of the services by configuring system monitors and alerts and attending to critical alerts in a timely manner.
- Offer continuous support and maintenance for existing deployments, monitoring system performance and swiftly resolving issues to maintain high availability and reliability.
- Implement strategies for performance optimization and failure prevention, conducting thorough root cause analyses to avoid future issues.
- Establish comprehensive monitoring and alerting systems to oversee customer deployments, setting thresholds for incident response.
- Conduct regular security assessments and stay abreast of the latest threats and trends to fortify cloud environments against risks.
- Foster a collaborative environment with product developers, operations, and QA teams to enhance workflows and product quality.
- Share knowledge and best practices, contributing to the team’s collective expertise through documentation, training, and mentorship.
Qualifications and Skills
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
- Expertise in cloud platforms such as Azure, AWS and GCP.
- Expertise in Linux, virtualization and containerization technologies such as Docker and Kubernetes.
- A solid understanding of networking, security principles, and compliance frameworks.
- Proficiency in IaC tools (Terraform, CloudFormation), configuration management (Puppet, Chef, Helm), and scripting languages (Python, Bash, PowerShell).
- Experience with CI/CD tools (Github Actions, Jenkins) and monitoring/logging tools (Prometheus, ELK stack, Splunk).
- Exceptional problem-solving, analytical, and troubleshooting skills, coupled with a proactive, customer-centric mindset.
- Strong communication skills and the ability to collaborate effectively in a team environment.
- Applicants must have the legal right to live and work in India to be eligible for this position.
Salary
- This position offers a minimum monthly salary of INR 143,508, with increases based on skills and industry experience.
In Addition to a Competitive Compensation Package, WSO2 Offers:
- A work culture and environment where we value both hard work AND flexibility.
- A flexible vacation/leave plan that fits your needs.
- Health, dental, and life insurance for you and your family.
Diversity Drives Innovation:
We've built our business on a commitment to diversity and inclusion. We believe it's important to foster an environment that values and respects each individual's strengths, perspectives, and ideas. Doing so not only drives innovation; it also ensures that we can create superior experiences for our customers, partners, and employees worldwide. We value the diversity of our team regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, or veteran or marital status, and we do not tolerate any form of discrimination.