WSO2 Cloud Services - Privacy Policy

User Information

At WSO2, we recognize that privacy is important. This privacy policy applies to the site and services offered by WSO2 at

We collect information from you when you register on our site. You may, however, visit our site anonymously. When registering, you may be asked to enter your name or email address. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses.

The information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings on the feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions your information, whether public or private, will not be sold, exchanged, transferred or given to any other entity for any reason whatsoever without your consent, other than for the sole purpose of delivering the purchased service requested by you.
  • To send periodic emails- The email address you provide, maybe used to send you information and updates on the site and the services we provide and other information related to the services. You have the option to unsubscribe from receiving future emails as per the unsubscribe instructions provided at the bottom of each email.
  • To administer a contest, survey or other site feature.

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include our subsidiaries, affiliates and partners who assist us in operating our website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our privacy policy or protect ours or others rights, property or safety. However, non personally identifiable visitor information may be provided to third parties for marketing and advertising. We have also taken security measures to protect your information against loss, misuse or alteration.

At our discretion, we may include or offer third party products or services on our site. These third party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

We track and analyse your actions on our website such as navigation, number of visits, downloads, search items, etc to gain a better understanding of our visitors and their movements through the site.

This privacy policy applies only to information collected through our website and not to information collected offline.

Please also visit our Terms of Use section relating to use, disclaimers, indemnities and limitations of liability governing the use of our site and services at

We reserve the right to amend this privacy policy at any time. We will not send individual email notifications on the updates. Any amendments will be posted on this page. You are therefore encouraged to visit this page periodically.

By using our site, you consent to our privacy policy and any revisions thereto.

If you have any questions regarding this privacy policy, you may contact us at

Effective June 1st 2014