With so many different data sources, Customer Identity & Access Management (CIAM) needs to be secure, clear and user-friendly at the same time. That is why the combination of Identity & Access Management and Customer Relationship Management continues to be a core element of any digital business.More than ever, the challenge is to offer user-friendly login procedures via social media accounts, passwords or biometric devices while securing and respecting personal data at the same time. This combination must be taken seriously to provide a smooth Customer Experience (CX) and to guarantee that every consumer can control the access to his personal information. At the Consumer Identity World, you will learn how to satisfy your customers by Delivering highly personal, and very compelling experiences to smart mobile devices, smart systems, cars, utilities and more.
Prabath Siriwardena, senior director of security architecture at WSO2, will be delivering a keynote on "The Five Pillars of CIAM" addressing the components required in a CIAM strategy to provide your customers a meaningful user experience.
Senior Director - Security Architecture, WSO2
Prabath spent most of his time in the last ten years with the WSO2 IAM team, in developing the open source WSO2 Identity Server (Apache 2.0 license), which is used by hundreds of top companies globally, and also within the open source communities. WSO2 Identity Server serves more than 50 million identities globally.
As a technology evangelist, Prabath has published four books, including Advanced API Security. He blogs at on various topics from blockchain, PSD2, GDPR, IAM to microservices security. He also runs a Youtube channel to educate the public on various topics related to IAM. Prabath has spoken at numerous conferences including RSAConference, Identiverse (Cloud Identity Summit), European Identity Conference (Keynote 2015), API World, API Strategy & Practice Con, OSCON and WSO2Con - and traveled the world conducting workshops in evangelizing WSO2 technologies. He is also the founder of the Silicon Valley IAM User Group, which is the largest IAM meetup in the San Francisco Bay Area.