CIAM Deep Dive Workshop

Wednesday, September 21 | 9.00 a.m. to 12.00 p.m. (CDT)

Virtual Workshop

A strong customer-centric identity and access management strategy have become a focal point for businesses to gain competitive advantage, and in doing so it has provided a strong foundation to deliver frictionless, personalized, and secure digital experiences for end users.

Key findings from a survey conducted by Enterprise Management Associates (in partnership with WSO2) uncovered organizations that adopted a CIAM solution recorded gains in overall customer satisfaction, customer retention, and consumer sign-ups/registrations.

By attending this workshop you will receive hands-on experience on the fundamentals of CIAM, the next level of CIAM, and the underlying strategies you can take to progressively transform your business.

During the workshop, we will cover:

  • What is CIAM and what business problems are addressed through CIAM?
  • Why is CIAM important in your digital transformation journey?
  • The next Era of CIAM - The CIAM maturity model

Who should attend:

  • Identity Architects
  • Enterprise Architects
  • Developers
  • Technical CXOs
  • General CX personas

Presented by:

Chintana Wilamuna
Director - Solutions Architecture,

Chintana is a part of WSO2’s solutions architecture team that provides consultancy to customers to help them identify technology requirements and implement various projects in key technology areas, ranging from integration, analytics, API management, and security. He has provided technology consulting on customer engagements including architectural guidance, integration of web services, print process automation, and online management solutions.

Andrea Oddo
Director - Solutions Architecture,