The Total Economic Impact™ of WSO2 Identity Server for CIAM in Healthcare Enterprises

The Total Economic Impact™ of WSO2 Identity Server for CIAM
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The Total Economic Impact™, a commissioned study conducted by Forrester Consulting on behalf of WSO2, examines the potential return on investment (ROI) and overall financial impact healthcare enterprises may realize by deploying WSO2’s Identity Server for CIAM.

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Highlights from the study

Financial benefits

$232,416

12 weeks faster time to market

"The gains we’ve achieved with WSO2 allows us to bring more products to market…. WSO2 has certainly helped accelerate our growth into other areas.”

Chief global architect, healthcare technology

12 weeks faster time to market

$608,781

60% reduction in development effort around integrations

"WSO2 [Identity Server] has clearly been built from open-source best practices. Our developers and engineers are familiar with an open standard, so it’s very easy for them to get our customer identities onboarded quickly and efficiently.”

Sr. manager of engineering, healthcare manufacturing

60% reduction in development effort around integrations

$667,190

Reduction in identity related downtime

"We’ve experienced nearly 100% uptime for years.”

Solutions architect, insurance

Reduction in identity related downtime

$3M

Reduction in identity management development and support tasks

"Our in-house developer team has saved a ton of time typically used extending and modifying our own homegrown [CIAM] solution. Now they can be working on something else that makes us more competitive.”

Chief global architect, healthcare technology

Reduction in identity management development and support tasks

Other benefits

Frictionless patient experience

Superior customer support

Improved security posture

Flexibility through additional scalability

"WSO2 Identity Server enabled these organizations to consolidate their customer identity and access management capabilities while keeping costs consistent despite growth, save developer time, and accelerate offerings to market --- all while fostering a frictionless customer experience.”

The Total Economic Impact™ of WSO2 Identity Server

Digital landscape

Before WSO2 Identity Server

Lack of a centralized identity functionality

Lack of patient-focused solutions

Limitations of exposing APIs externally

Inconsistencies and risk due to application-level security

After WSO2 Identity Server

Centralized identity functionality

Improved, seamless, patient experience

New growth and scalability opportunities

Centralized and appropriate security for the protection of private health data

Additional thoughts

Trusted by healthcare enterprises globally

HCA Customer Story
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ge Customer Story

The Total Economic Impact™ of
WSO2 Identity Server for CIAM

For this study, Forrester Consulting, interviewed four WSO2 Identity Server customers to examine the significant return on investment (ROI) healthcare enterprises may realize by deploying WSO2 Identity Server for their CIAM requirements.

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