WSO2 Customer Webinar: WEST Interactive’s Deployment Approach and DevOps Practices

  • By Mohamed Usama Mansoor
  • 30 Jun, 2016
On-Demand Webinar

WSO2 Customer Webinar: WEST Interactive’s Deployment Approach and DevOps Practices

Thursday, June 30, 2016
10:00 AM - 11:00 AM (PDT)
Webinar Slides

For nearly 30 years West Interactive Services has been creating communication solutions that empower enterprises worldwide to strengthen customer engagement. As a customer of WSO2 since 2012, WEST has built solutions using WSO2 API Manager, WSO2 Business Activity Monitor (WSO2 BAM), WSO2 Enterprise Service Bus (WSO2 ESB), WSO2 Data Services Server (WSO2 DSS), WSO2 Application Server and WSO2 Identity Server which facilitate nearly 300 million unique customer interactions each month.

The most recent deployment with WSO2 allows WEST interactive to expose client connections, data sources and application logic through a common protocol and messaging architecture. This is achieved using a combination of WSO2 API Manager, WSO2 ESB, WSO2 DSS, WSO2 Application Server and WSO2 Message Broker. This webinar will discuss the DevOps related theories and practices that have been followed by WEST during the process of designing, building and maintaining this part of the solution. These will address the following areas:

  • Design process of the solution
  • Deployment and production hardening practices
  • Runtime artifacts and lifecycle management
  • DevOps, virtualization and automation
  • Troubleshooting and debugging practices


Preston Gross-Rhode Systems Engineer, West Corporation

Preston is a Systems Engineer in WEST Corporation’s Platform Engineering group. He has spent 11 years at West developing solutions for enterprise clients as well as designing and maintaining the service-oriented architectural framework within the WEST environment, including multiple WSO2 products. He holds a Bachelor of Science in Computer Science from the University of Nebraska, Omaha.

Chathura Kulasinghe Senior Solutions Engineer, WSO2

Chathura currently works in the Solutions Architecture team at WSO2. During the course of his career at WSO2, he has also been involved in the research and development of WSO2 App Factory. Prior to joining WSO2, Chathura worked on designing and implementing enterprise solutions related to the banking industry, obtaining experience on working with different technologies such as IBM, Oracle, Microsoft middleware and near-field-communication (Sony Felica based) platforms.