WSO2’s site reliability engineering (SRE) practice began when the organization shifted to being a cloud-first company with software-as-a-service (SaaS) offerings such as Choreo and Asgardeo. In any cloud-based SaaS solution, uptime and reliability are of the utmost importance. The role of SRE is to ensure the availability of public-facing services by implementing highly scalable and reliable software systems, with proper monitoring and alerting systems.
