SAP Business One Service
SAP Business One is an enterprise resource planning (ERP) solution designed for small and midsize businesses by SAP SE. The ballerinax/sap.businessone.service connector provides access to the service module objects of SAP Business One — service calls, contracts, customer equipment cards, and the knowledge base — exposed through the SAP Business One Service Layer (OData). It handles the Service Layer's session-based authentication transparently, so you can create, query, update, and process service objects directly from your integration.
Key Features
- Create and process service calls with activities, scheduling, and resolutions
- Manage service contracts and contract templates, including cancel and close actions
- Maintain customer equipment cards
- Query and extend the solutions knowledge base
- Administer service call reference data — origins, problem types and sub-types, statuses, and call types
- Session-based authentication with automatic re-login on session expiry
- OData V3 query support with paging and total-count controls
Actions
The connector exposes a single client that groups operations for every service module object.
| Client | Actions |
|---|---|
Client | Service calls, Service contracts, Contract templates, Customer equipment cards, Knowledge base solutions, Queues, Service call origins, Problem types & sub-types, Solution statuses, Service call statuses, Service call types |
See the Action Reference for the full list of operations, parameters, and sample code for each client.
Documentation
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Setup Guide: How to enable the SAP Business One Service Layer and obtain the connection values required by the connector.
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Action Reference: Full reference for all clients — operations, parameters, return types, and sample code.
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Example: Learn how to build and configure an integration using the SAP Business One Service connector, including connection setup, operation configuration, and execution flow.
How to contribute
As an open source project, WSO2 welcomes contributions from the community.
To contribute to the code for this connector, please create a pull request in the following repository.
Check the issue tracker for open issues that interest you. We look forward to receiving your contributions.