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Setup Guide

This guide walks you through creating an Intercom account and obtaining the API access token required to use the Intercom connector.

Step 1: Create an Intercom account​

  1. Navigate to the Intercom website and sign up or log in.
  2. Ensure you have a paid plan (Starter or higher) — API access is not available on the free trial.

Step 2: Generate an API access token​

  1. Log in to your Intercom account.
  2. Navigate to Settings (gear icon in the top-right corner) and select For Developers from the left sidebar.
  3. In the Developer Hub, select Your Apps, then select New app or choose an existing app.
  4. Go to the Configure tab and scroll down to the Access Token section to generate your token.
tip

Copy and store the token immediately — it will not be visible again in your account settings.