Skip to main content

Setup Guide

This guide walks you through creating a Twilio account and obtaining the credentials required to use the Twilio connector.

Step 1: Create a Twilio account

Visit Twilio and select Try Twilio for Free to create an account.

Step 2: Obtain a Twilio phone number

Trial projects can provision a complimentary phone number for testing.

note

Trial project phone number selection may be limited. Upgrade your Twilio project to provision more than one phone number or a number not available to trial projects.

  1. Access the Buy a Number page in the Console.

    Get phone number

  2. Enter the criteria for the phone number you need and select Search.

    Configure phone number

    • Country: Select the desired country.
    • Number or Location: Search by digits/phrases, or a specific city or region.
    • Capabilities: Select your service needs.
  3. Select Buy to purchase a phone number for your project or sub-account.

    Search results

note

Many countries require identity documentation for phone number compliance. See Twilio's Phone Number Regulations for details.

Step 3: Obtain the account SID, API key, and API secret

  1. Go to API keys & tokens in the Twilio Console and select Create API key.

    Twilio API key

  2. Enter the criteria for the API key and select Create.

    Create API key

    • Friendly name: A human-readable name to identify the key.
    • Region: The geographical region where the key will be used.
    • Key type: Choose Standard, Main, or Restricted based on the access level required.
  3. Save the API key SID and Secret in a secure location.

    API key info

    warning

    The secret is shown only once. Store it immediately in a safe location.

  4. To find your Account SID, visit the Twilio Console.

    Twilio credentials