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WSO2 Certification Examination Guidelines

Failure to follow these examination guidelines may result in disqualification, registration delays, or a ban from future WSO2 certifications.
Last updated: September 15th, 2026

Getting started with registration

To ensure a smooth registration, always use the same email address associated with your existing WSO2 or certification account. Do not register using multiple email accounts. After registering, please allow at least two business days for your exam to be activated. You will receive an activation email with the necessary details. During this waiting period, avoid re-registering for the same exam. Once activated, your exam will be valid for 30 days, and you must complete it within this time frame. Review the exam instructions sent in your activation email thoroughly before starting.

Preparing for your exam

  • You must set up a screen recording tool (such as OBS Studio, Zoom, Google Meet, or Microsoft Teams) to simultaneously record your screen and webcam output for the entire exam session. The webcam feed must always be visible within the screen recording and cannot be hidden or minimized.
  • Close all unnecessary programs before the exam. You are only allowed to use a single screen or device throughout the exam. We monitor eye and head movements in the recordings to ensure that multiple screens or devices are not used.
  • Soft copies are restricted to your own study notes, provided they are displayed on your screen and fully visible to the examiner throughout the exam. These notes must not include any previous WSO2 examination material, answers, configurations, or materials from previous or other candidates' exam attempts. Hardcopy notes are not allowed. Your device must not contain screen recordings or answer sheets from previous exam attempts by you or any other participant.
  • Exams are partially open-book. You may use WSO2 documentation, the WSO2 online training platform, pages from WSO2.com, and other official WSO2 pages linked from these sources during the exam, provided they comply with our guidelines.
  • The use of AI tools (e.g., ChatGPT, Gemini, Claude), search engines (e.g., Google), or any external resources not explicitly approved is strictly prohibited. As an exception, translation tools are permitted regardless of their underlying technology.

During the exam

  • Before starting the exam, you are required to provide a 360° video of your room using your webcam or laptop webcam. The video should clearly show your surroundings to ensure that no unauthorized materials or aids are accessible during the exam.
  • Remain alone in the room for the entire duration of the exam. Collaboration of any kind is not allowed. Do not use mobile devices to browse, call, send messages (except in emergencies), access social media, or interact with unrelated programs until you have submitted your exam.
  • Taking screenshots, printing, or saving any part of the exam material is strictly prohibited, unless explicitly allowed in the exam paper for specific configurations or results. If required, these screenshots must be added to your answer sheet and deleted after the exam.
  • You must record your entire exam session, including both screen and webcam, capturing it locally before uploading to your personal cloud storage and sharing it with WSO2 via a link during submission.
  • Once you start your exam, you are not allowed to leave your seat until the exam is submitted.

After the exam

  • You must submit your screen and webcam recordings, along with the answer sheet (if applicable), within 24 hours of completing the exam via the Submit Exam Recording email you'll receive.
  • Sharing exam materials (e.g., answer sheets or screen recordings) with anyone other than WSO2 is strictly forbidden.

Recording retention and access

  • Candidate retention windows: Candidates must keep recordings accessible to WSO2 for up to seven days after the exam for non-expert exams, or until grading is complete for expert-level exams.
  • WSO2 retention window: WSO2 retains expert certification data and recordings for up to 90 days or until fully graded, and longer if cheating is suspected.
  • Deletion obligations: You must delete recording files from both your device and cloud storage once the required retention period has ended.

Certification integrity and candidate support

WSO2 thoroughly reviews exam recordings to ensure fairness and maintain high standards of exam integrity. We reserve the right to modify exam results, impose bans, and notify your organization in cases of suspected cheating, certification forging, suspicious activity, or confirmed violations. Cheating, forging certifications, or sharing exam materials may also result in the loss of benefits, such as promo codes, and can affect others within your organization.

We actively review candidate feedback to improve the certification experience. If you encounter any issues during your exam, report them promptly to the WSO2 certification team, who will ensure a fair review and resolution.

Thank you for following these guidelines and for helping to uphold the standards of WSO2 certifications.