WSO2’s API Manager enables Securitas Direct to expand its digital offering and better connect with its partner ecosystem
London, United Kingdom – March 15 January 2022 – WSO2, the leader in digital transformation technology, today announced a long-term contract with a key customer, Securitas Direct in Spain, a subsidiary of Verisure Group, the leading European provider of professionally monitored security systems, has been renewed and expanded. Securitas Direct SA has been able to adopt an API-first strategy thanks to WSO2 API Manager, which has been architected and deployed in two locations within the organisation to ensure optimum availability. The platform now serves as the foundation for Securitas Direct to further expand its digital offerings by better connecting with its partner ecosystem. Additionally, utilising WSO2 solutions, Securitas Direct has built a simple, scalable architecture. The platform uses a microservices-driven approach, allowing developers to reuse individual components to quickly build new applications and troubleshoot issues.
Securitas Direct SA was founded in 1992 as part of the Verisure group of companies in Sweden. With 24/7 response services, Verisure accounts for over 4 million customers in 16 countries in Europe and Latin America. Today, Verisure boasts some of the strongest growth and retention rates globally in consumer-facing services, demonstrating its exceptional service levels and strong value proposition to its customers.
Initially, Securitas Direct SA was required to transition from a traditional service-oriented architecture model to an API-based self-service model. The main goals were to improve autonomy in terms of integration needs and improve integration governance and security while dealing with high traffic on IoT APIs, customer apps, and business systems.
Luis Vásconez, head of platform services and solutions at Securitas Direct states, “WSO2 API Manager has been a critical component in our transition to an API-first approach as it provides improved governance, security, and autonomy to our development teams with ongoing integration requirements. The solution has been deployed in multiple regions to avoid any downtime that could jeopardise our customers’ experience and the services we provide. WSO2 support has allowed us to provide a secure, seamless experience to our customers which is a key priority for us and one of the reasons we have now renewed and expanded our contract.”
Since implementing WSO2 API Manager, Securitas Direct has seen numerous advantages. This includes increased service availability, improved development efficiency through improved dependency mapping and handling. Teams that integrate beyond team domain services are more autonomous, allowing for team growth and velocity of 10% in the last year and an estimated 10-15% growth in the coming years, all this while maintaining governance for the APIs' entire lifecycle.
Ricardo Diniz, VP & GM UKI and Southern Europe added, “Securitas Direct is a long-time user of our products and services. The organisation appreciates the simplicity of the solution as well as the considerable support we provide, particularly in important architectural and decision-making areas. WSO2 is well-known as one of the leading solutions in the market, enabling easy and secure API exposure to both internal and external consumers, as well as design and runtime governance for the APIs' entire lifecycle. We also provide flexible deployment models that adapt to the customer's infrastructure, while maintaining seamless service discovery for developers, which is one of the reasons that Securitas Direct continues to work with us.”
Founded in 2005, WSO2 enables thousands of enterprises, including hundreds of the world’s largest corporations, top universities, and governments, to drive their digital transformation journeys—executing more than 18 trillion transactions and managing more than 500 million identities annually. Using WSO2 for API management, integration, and customer identity and access management (CIAM), these organizations are harnessing the full power of their APIs to securely deliver their digital services and applications. Our open-source, API-first approach to software that runs on-premises and in the cloud helps developers and architects to be more productive and rapidly compose digital products to meet demand while remaining free from vendor lock-in. WSO2 has over 900 employees worldwide with offices in Australia, Brazil, Germany, India, Sri Lanka, the UAE, the UK, and the US. Visit https://wso2.com to learn more. Follow WSO2 on LinkedIn and Twitter.
About Verisure Securitas Direct
Verisure is the leading provider of peace of mind and protection to residential and small business customers across Europe and Latin America. While we are known as Verisure in most of our markets, we operate as Securitas Direct in Sweden, Spain, and Portugal. In addition to Verisure and Securitas Direct, our brand family includes Arlo, AlertAlarm, Dansikring Direct, Falck Alarms, Mediaveil, TeleAtlantic, and NorAlarm to name a few!
We believe it’s a human right to feel safe and secure. We protect what really matters to our customers. Our service brings peace of mind to households and small business owners. We deliver outstanding service to over 4 million customers with a team of more than 20,000 employees. We operate in 16 countries across Europe and Latin America. A Verisure system is installed somewhere in the world every 30 seconds. Our alarms are the most widely installed home security systems in Europe. A strong focus on quality and service means our customers are among the most satisfied in the industry. For more cooperate information please visit our webpage www.verisure.com.
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