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WSO2 Changelog

  • 01 Sep, 2024

User Impersonation

We are excited to announce the launch of User Impersonation, a powerful feature designed to streamline customer support, testing, and troubleshooting processes. This feature allows system administrators or support staff to temporarily access a user’s account, with the user's consent and the administrator's approval, without asking the user's login credentials.

This feature not only enhances the support experience but also offers peace of mind, knowing that user privacy is maintained, and impersonation access is temporary, controlled, and well-audited.

Documentation: