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Change in internal username format

I have a quick announcement to make today. After a recent update of WSO2 Cloud, the internal representation of usernames changed and we no longer replace the @ sign with a dot in them.

With that change, your fully qualified username now looks like email@organization_domain. For example, if my email is and my organization domain in WSO2 Cloud is wso2cloud my fully qualified username would be

As you know, in most cases, you simply log into WSO2 Cloud with your email address. This is not changing in any way.

However, there are a few cases in which the internal, fully qualified login comes into the picture:

As I already mentioned, nothing changes for regular cloud login process: you simply keep using your email address there. The change only applies to the 5 advanced scenarios listed above.

Let us know if you have any questions or concerns.

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