About WSO2
WSO2 delivers the trusted platform for AI and digital governance, helping enterprises create, connect, secure, manage, and govern AI-powered applications and agentic systems with confidence across their entire lifecycle. Our platform brings together AI, API management, integration, identity and access management, and AI-native developer capabilities, including WSO2, Agent Builder, and Agent Manager, providing one open foundation without vendor lock-in.
Building on more than 20 years of innovation across these technology areas, WSO2 is bringing its capabilities together into a powerful platform designed to make the next wave of AI and agentic advancement safer, more responsible, and enterprise-ready. We enable organisations to develop intelligent services faster while maintaining the security, reliability, control, and governance required in an increasingly complex digital world.
Since 2005, WSO2 has powered mission-critical services for thousands of organisations across more than 90 countries and is consistently recognised as an industry leader. Our global team of 850+ people operates across Asia-Pacific, ANZ, Latin America, North America, the UK, Europe, the Middle East, and Africa. Visit wso2.com to learn more.
Role Description
We are seeking a Vice President of Cloud to own WSO2 Cloud as a product business.
This role leads the Cloud product line: the cloud console, onboarding, commerce and billing, and the consumption growth and margin of the cloud. WSO2 Cloud is a platform cloud, not an application SaaS: it delivers API management, integration, identity, and AI governance as managed services to developers and platform teams, and every product line ships its capabilities into the cloud this role runs. The business is consumption based: customers start small, usage grows with adoption, and revenue follows usage. Most customers are enterprises and governments, reached through a mix of self-service signup and sales-assisted adoption.
Like every WSO2 product line VP, the VP of Cloud fully owns the success of the line: accountable for cloud ARR, net revenue retention, gross retention, and logo retention; owner of the roadmap, packaging, delivery quality, and the engineering and architecture investments behind them; and the company’s expert on the cloud market, including analyst relationships as part of the company’s overall story. Sales, marketing, and customer success run their own functions; this role is accountable for the result and makes the cloud easy to adopt, easy to expand, and profitable to operate.
Key Responsibilities
- Own product, engineering, and roadmap for the cloud: console, navigation, onboarding, and commerce (subscriptions, usage-based billing, spend visibility), within the company pricing framework.
- Deliver one consistent experience across the platform as product lines ship their modules into the cloud: shared journeys, shared state, consistent design.
- Grow consumption: reduce time from signup to first successful use, grow usage within accounts, and make adopting a second product easier than the first.
- Own cloud gross margin and unit economics, working with platform infrastructure through defined service levels.
- Own the trust surface enterprises and governments require: uptime SLAs, status communication, compliance roadmap (SOC 2, data residency) in partnership with security.
- Build the cloud’s marketplace presence (AWS Marketplace and other hyperscalers) with technology partnerships.
- Work with the product lines, product design, marketing, and sales to drive cloud revenue.
- Own the business investments of the line: where to weight R&D versus go-to-market support, and the margin consequences of those choices.
- Act as the domain authority for the cloud and platform market: analyst relationships, competitive insight, and the market map, within the portfolio narrative.
- Build and lead the team: product managers and engineers for the console and commerce.
Qualifications, Skills and Relevant Experience
- Proven record of scaling a multi-tenant cloud (e.g. 5-10x in tenants, regions or consumption) while improving gross margin.
- You can name the levers you pulled and the cost-per-unit results.
- Hands-on FinOps experience: cost allocation by tenant/product, showback, forecasting, and hyperscaler commitment strategy (EDPs, savings plans).
- 10 to 15+ years of product leadership in platform or infrastructure software, including ownership of a platform cloud: a multi-tenant cloud service delivering developer or infrastructure products (API management, data infrastructure, developer platforms, or similar) with consumption or usage-based revenue.
- Track record growing cloud consumption and recurring revenue with enterprise customers, through both self-service and sales-assisted adoption.
- Experience shipping commerce and billing: subscriptions, metering, usage-based pricing, and the operational work behind them.
- Led product and engineering together and shipped reliable, large-scale, multi-tenant cloud infrastructure: tenancy, quotas, regions, and the operational realities of running other companies’ production workloads.
- Strong grasp of unit economics: gross margin, cost to serve, and how product decisions move both.
- Has run a cloud whose customers are engineers and platform teams, not business end users: understands what makes technical buyers adopt a managed service, trust it with production workloads, and expand on it.
- Experience serving regulated industries (government, financial services, utilities) is a strong plus: compliance, data residency, and procurement realities.
- Communicates plainly with executives, customers, and engineers.
Benefits
- Flexibility First: A culture that values high performance and respects your time, offering a genuinely flexible work environment.
- Flexible Time Off: An adaptable vacation and leave policy designed to help you rest and recharge.
- Comprehensive Healthcare: Premium health, dental, and vision coverage to keep you and your family protected.
- Financial Peace of Mind: Comprehensive life insurance and financial wellness benefits to support your future.
Our Values - Inclusion & Merit
We are a company of innovators and builders, proudly serving innovators and builders in enterprises, governments, and partners around the world.
We build our business on a foundational commitment to inclusion for all in a fast moving, merit based organization where opportunities, recognition and advancement are driven by individual contribution, capability and performance. We believe in fostering an environment where every individual’s unique strengths, perspectives, and ideas are genuinely valued and respected. This culture drives a deep spirit of teamwork and relentless innovation to ensure we create exceptional experiences for our global team, customers, and partners.
We celebrate the diverse backgrounds of our people regardless of race, ethnicity, religion, gender identity or expression, age, national origin, disability, neurodiversity, sexual orientation, veteran status, or marital status. We are dedicated to maintaining a transparent, fair, and discrimination-free workplace where everyone has the space to thrive.