As a customer success intern, you’ll be learning:
Research and development
- Learn a set of features, understand the full scope of those and how they fit together in the context of the product/solution the team is building.
- Design and implement solutions adhering to overall architecture and system design goals including performance, security, scalability, and quality of code.
- Identify user stories for the features and document them accordingly following the process.
- Follow the WSO2 development process end-to-end when developing components / features for products i.e. coding best practices, patterns, unit testing, automated testing, documentation, etc.
- Research on functional and technical improvements of the features.
- Contribute to technical and non-technical discussions on email and in meetings.
- Learn the involved product/solution space’s future direction, and proactively build competencies around those
- Learn the breadth of the product/solution of their team to the level of an advanced user and to be able to design solutions by using that product/solution
- Being part of a team and doing any ad hoc tasks needed for the success of the team, especially during product releases, critical customer projects or customer support incidents.
- Build up a solid professional relationship with the product team. Handles conflicts professionally and works towards resolution.
- Communicates issues and risks proactively and tries to mitigate risks to deadlines and deliverables.
- Undergraduate with BSc in Computer Science/Engineering or Equivalent
Teamwork and leadership
Qualifications:
Diversity Drives Innovation:
We've built our business on a commitment to diversity and inclusion. We believe it's important to foster an environment that values and respects each individual's strengths, perspectives, and ideas. Doing so not only drives innovation; it also ensures that we can create superior experiences for our customers, partners, and employees worldwide. We value the diversity of our team regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, or veteran or marital status, and we do not tolerate any form of discrimination.