CASE STUDY
Fator Seguradora Scales 3,000+ APIs to Power Digital Insurance with WSO2
Product Area
Developer Platform
Region
Latin America
Industry
Financial Services
Highlights
3,000+ API endpoints migrated
with zero disruption to development or business operations.
Powering 90% of commercial operations
by transitioning over 3 TB of API traffic.
Reduced time-to-market
accelerating API delivery and boosting development productivity for insurance offerings.
Overview
Founded in 2008 and headquartered in Brazil, Fator Seguradora specializes in property insurance in branches related to infrastructure, such as Engineering Risks and Property Risks, Guarantee Insurance, and Rental Bond. Throughout its operations, and always with a vision of complementarity and broader customer service, it began to offer solutions and coverages for Civil Liability, especially Civil Liability for Directors and Officers (D&O) and Professional Civil Liability (E&O).
We consider WSO2 as one of our main partners. With the new platform, we can monitor the API lifecycle in a more structured manner, which positively impacts agility"
Rafael Fernando Justo
IT Executive Manager
Fator Seguradora
Challenge
Fator Seguradora, a leading provider of large-risk insurance in Brazil, was moving through a major digital transformation. APIs had become the backbone of its operations, supporting policy issuance, underwriting, claims handling, and broker integrations. But with thousands of APIs in use, the company began facing serious challenges.
The infrastructure lacked strong governance and security, and developing new APIs was slow and manual. This made it harder to launch products quickly and keep pace in a competitive market. At the same time, a large migration of thousands of API endpoints was approaching. The company also needed to handle rising volumes of traffic without compromising performance or stability.
To move forward, Fator Seguradora needed a centralized system that could strengthen governance, improve security, speed up development, and allow smooth integration across systems and partners, all without disrupting day-to-day business.
Solution
To modernize its API ecosystem and support its growing digital insurance operations, Fator Seguradora adopted WSO2 Developer Platform (formerly known as Choreo) that unifies the development, integration, and management of APIs in a fully cloud-based environment.
With WSO2 Developer Platform, Fator Seguradora gained more visibility, control, and automation in its operations, while reducing infrastructure complexity. The solution's native scalability and its security and observability features allowed the insurer to accelerate innovation with more confidence and efficiency. WSO2 Developer Platform centralized API management brought governance, versioning, and security under a single, scalable framework. Its developer-friendly interface accelerated delivery cycles and eliminated early skepticism around performance. By shifting to a cloud native model, Fator Seguradora gained enterprise-grade scalability and reinforced its security posture. Throughout the process, WSO2’s support team operated as an extension of the company’s internal IT group, ensuring continuity, responsiveness, and long-term alignment.
Results
- Accelerated speed to development cycles for new offerings: By powering policy issuance, claims handling, and other core processes with API-driven workflows, WSO2 enabled Fator Seguradora’s IT team to design, deploy, and monitor APIs at speed, eliminating delays and bringing new insurance products and enhancements to market faster.
- Robust security and compliance for critical insurance services: With centralized governance, automated policy enforcement, and built-in security controls, WSO2 ensured all APIs such as those supporting client interactions and broker channels, met the highest security and compliance standards.
- Boosted developer productivity and quality of work: WSO2 Developer Platform’s intuitive interface streamlined API publishing, reduced manual errors, and improved delivery speed, boosting both developer confidence and operational reliability.
- Uninterrupted continuity through expert support: Post-migration, WSO2’s technical team provides hands-on, rapid-response support that minimizes disruption, accelerates issue resolution, and enables Fator Seguradora’s IT leadership to scale with confidence.
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