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March 18-20 | Barcelona, Spaain

 
CASE STUDY

Latvia’s State Regional Development Agency Streamlines Secure Data Exchange with WSO2

Product Area

API Management

Region

Europe

Industry

Government and Public Sector

Highlights

Streamlined and secure data exchange

simplifies public service access for residents, foreigners, and entrepreneurs.

A thriving API ecosystem

that had 890,000 unique users and 42,000 legal entities (110 million transactions via WSO2 API Manager) accessing e-services offered by 22 institutions in H1 2024 alone.

Self-service API management

empowers 40 institutions to publish APIs and over 100 organizations to subscribe to them.

Overview

The State Regional Development Agency (VRAA), a Latvian government agency established in 2009, plays a key role in the country's e-government development. The agency works on various initiatives set by the Ministry of Environmental Protection and Regional Development (VARAM). These initiatives focus on developing Latvia’s e-government infrastructure, implementing electronic procurement systems, and managing state, EU, and other financial instruments for regional development projects.

VRAA plays a key role in ensuring the availability of e-services on the government portal (https://latvija.gov.lv/), designed to simplify public service access for residents, foreigners, and entrepreneurs. It provides user-friendly information about various services and enables secure electronic communication to interact with government institutions. The agency previously relied on a self-made web request service for data exchange, but this system's limitations hampered efficiency and scalability. To address this challenge, VRAA implemented WSO2 API Manager as its new data exchange platform. 

Over the first half of 2024 alone, the portal was visited by 890,000 unique users and 42,000 legal entities, which translates to over 110 million transactions processed through WSO2 API Manager. These users leverage the portal's versatility to access e-services offered by 22 institutions. Notably, the portal facilitates a robust ecosystem with over 40 institutions publishing APIs and roughly 100 institutions subscribing to them.

quotes

Overall, WSO2 API Manager has provided all our requirements and needs for a data exchange platform. The support we’ve received from WSO2 has always been responsive and helpful, with prompt issue resolution and detailed guidance."

Niks Priževoits

System Analyst

The State Regional Development Agency of Latvia (VRAA)

Challenge

  • Outdated Technology: VRAA’s legacy web request service lacked stability and was challenging to maintain.
  • Limited Functionality: The existing system required significant VRAA involvement in managing and testing APIs for other institutions.
  • Security and Scalability: VRAA needed a robust platform for secure data exchange that could scale to accommodate future growth.

Objectives

  • Implement a stable and secure platform for data exchange between Latvian institutions.
  • Provide a self-service portal for institutions to publish, subscribe, manage, and test their APIs
  • Minimize VRAA involvement in managing APIs for other institutions.

Solution

VRAA implemented WSO2 API Manager as a central platform to streamline data exchange between Latvian institutions. The platform functions in two key capacities:

  • Data Exchange Platform: Latvian institutions can leverage WSO2 API Manager for self-service data exchange. This empowers them to publish APIs, create applications, subscribe to APIs, and grant access scopes, all within the platform.
  • Latvian Portal of State Administration Services: WSO2 API Manager also plays a critical role in the portal, where it facilitates the operations of various government e-services.

VRAA deployed WSO2 API Manager in a multi-data center environment with eight virtual machines. This included four gateways, two traffic managers, and two portal machines. They also implemented a custom OAuth2 solution, with a self-made relying party portal for enhanced security and control.

Results

Streamlined Data Exchange:

WSO2 API Manager provided a robust platform for secure and efficient data exchange between Latvian institutions.

Self-Service Portal:

Institutions gained self-service capabilities to manage their APIs, reducing VRAA’s administrative burden.

Improved Security:

WSO2 API Manager’s API security features ensure secure access to APIs with granular control through scopes.

Enhanced Scalability:

The solution offered a scalable architecture to accommodate future growth and new integrations.

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