Enterprise modernization fundamentally changes how businesses operate and interact with their customers and partners. This shift transcends technological advancements to include political environment, social, and regulatory advancements. IAM technology is pivotal for enterprise modernization since it not just sits in your middleware layer but also influences your user experience layer. The modern consumer landscape is diverse, going beyond employees, customers and partners, to include devices and AI agents - the latest identity constituency, with each constituent having its own IAM needs. Shift to cloud computing, remote workspaces and portable devices, increase the attack surface for cyberattacks, and render traditional security perimeters obsolete, necessitating modern identity-first security approaches to build a zero-trust security architecture. Modern enterprises are expected to be agile and adapt quickly to changing business needs, which require policy-driven automation and integration capabilities natively built into IAM. Also enterprises wish to keep their IT teams lean, and look for systems with minimum learning curve, self-service capabilities and low-code/visual capabilities making administrator experiences simple and not complicated. Modern enterprises require a modern IAM solution that is future-fit and can adapt to evolving business, technological, political, environmental, social and regulatory needs without creating technical debt within the enterprise.
