From Pilots to Production: Becoming an Agentic Enterprise with AWS and WSO2

Ganesh Hegde is a Senior Worldwide Specialist in Generative AI at Amazon Web Services, with deep expertise in building and customizing foundation models that power agentic AI systems ready for production at scale. His work spans the full spectrum of intelligent, autonomous workflows, from foundation model training, supervised fine-tuning, and reinforcement learning to multi-turn reasoning, tool calling, and governed agentic architectures on AWS. Ganesh leads customer engagements across Amazon's Nova Forge model customization service, SageMaker HyperPod distributed training infrastructure, and serverless training capabilities, enabling organizations to build purpose-built models that drive reliable agentic systems. He is passionate about helping enterprises navigate the practical challenges of deploying AI agents with the right guardrails, governance, and infrastructure to deliver real business impact.