Building the Agentic Enterprise: Lessons from the Journey, Not the Destination
Vitality’s journey into agentic AI did not begin with a perfect strategy. It began with teams experimenting across requirements, coding, testing and legacy modernisation. Those experiments created real value, but also exposed new constraints around review, duplication, data readiness, governance and platform ownership. This session shares Vitality’s practical learnings, how different agent use cases require different foundations, and how identity, APIs, integration, AI gateways and human accountability can provide a safer path from experimentation to enterprise scale.
Speakers
Zayd Mahomed is the Chief Technology Officer at Vitality Global., where he leads the global technology strategy for the Vitality behavioral-change platform. He has over two decades of experience in software development and engineering, driving digital transformation across 24 markets and reaching more than 20 million users. Before becoming CTO, he served as Head of Engineering and Head of Development at Vitality. His earlier roles include Solution Architect at Discovery Holdings and Manager at Accenture. Zayd also holds executive credentials from GIBS and CIO Practice, combining technical expertise with strategic leadership.