WSO2 Changelog

Asgardeo now sends SMS and email notifications to both approvers and initiators when a workflow request is created or resolved.

When a user operation, such as adding a user or creating a role, triggers a configured workflow, the designated approver receives a notification through the configured channel. After the approver acts, if additional approval steps exist, the next approver receives a notification. If no further steps remain, the initiator is notified of the final outcome.

Administrators can define the notification channels when creating a workflow.

Documentation:

• https://wso2.com/asgardeo/docs/guides/workflows/approval-workflows/#configure-notifications