HOW DO WE PROCESS YOUR DATA?

We will only collect and process personal data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you and legitimate interests (such as to protect you, us, or others from security threats, Comply with laws that apply to us and to enable or administer our business through consolidated reporting, customer service etc.)

Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful bases upon which we collect and use your personal data or wish to withdraw consent or object, you can submit a request or contact us as per the contact us information.

SECURITY OF YOUR DATA

We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

YOUR RIGHTS TO YOUR DATA AND HOW TO MANAGE YOUR PREFERENCES

We may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our website or services. We also may retain your information during the period of time needed for WSO2 to pursue our legitimate business interests, conduct audits, comply with our legal obligations, respond to lawful requests by public authorities which may include to meet national security or law enforcement requirements, resolve disputes and enforce our agreements. At the end of these periods, we ensure that your data is deleted securely using industry standard methodology.

WSO2 acknowledges your right to access your data. If information pertaining to you as an individual has been submitted to us then you have the right to access, correct, or edit your data. When you submit your information on our website you will receive an email with your website login credentials. You can use these credentials to login to the user portal on our website and then review and edit the information we have about you at any time. If you are an existing user of site or our services please go to wso2.com/user/login and follow the steps.

If you wish, we can provide all the personal information on our records to you or to someone you nominate in a portable format as well. Our contact details are under the contact us section or by submitting a request through the form here.

You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).

You may also choose to delete your data from our website at any time you choose, and unsubscribe from any WSO2 mailing lists you are on. You can delete your information by logging into the user portal and following instructions to delete your information. You can unsubscribe from our emails by clicking on the unsubscribe link which is at the bottom of every marketing email we send. You can also contact us on the email address(es) provided at the bottom of this notice, if you would like us to do any of the above on your behalf. Please note that deleting your data may affect the provision of some services.

We may retain your personal data even after you have ceased using our services, requested to unsubscribe or delete your data only if reasonably necessary to comply with our legal obligations (including lawful requests by public authorities to meet national security or law enforcement requirements), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, or fulfil your request to "unsubscribe" from further messages from us.

THIRD PARTY OFFERINGS AND SERVICES

At our discretion, we may include or offer third party products or services on our site. These third party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites. We encourage you to review the privacy statements of those websites to understand how your data is secured by them. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

INFORMATION ABOUT OUR WEBSITE

This privacy policy applies only to information collected through our website and not to information collected offline. Please also visit our Terms of Use section relating to use, disclaimers, indemnities, and limitations of liability governing the use of our site and services at https://www.wso2.com/terms-of-use.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to amend this privacy policy at any time. We will not send individual email notifications on the updates. Any amendments will be posted on this page. You are therefore encouraged to visit this page periodically.

By using our site, you consent to our privacy policy and any revisions thereto. If you do not agree with our privacy policy or any changes we make to it, you may delete your profile.

DISPUTE RESOLUTION MECHANISMS

In compliance with the Privacy Shield Principles, we commit to resolving complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first be sent to us using the information in the contact us section

CONTACT US

For further information about our privacy policy or any concerns, please contact our Data Protection Officer as per the information stated herein.

For EU/EEA residents:

If you are located within the UK or European Union or the European Economic Area, WSO2 UK Limited will be the controller of your personal data provided to, or collected by or for, or processed in connection with our services.

If you have any issues with regard to your data security on our website, then in addition to informing us, you also have the right to write directly to the independent data protection monitoring organization in your country. Within the UK, this is the Information Commissioner's Office (ICO). The ICO is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. Please contact our data protection officer if you have any issues, concerns or questions regarding your personal data and we are happy to help.

Data protection officer
WSO2 (UK) Limited
Appledram Barns, Birdham Road,
Chichester, West Sussex,
PO20 7EQ
UK

Updated, February 23, 2022

Send Request

Submit a data privacy protection request