Gartner Identity & Access Management Summit 2023

6 -7 March 2023 InterContinental London – The O2

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CIAM Beyond Access Management

Orchestrate Identities and Data for Secure, Unified and Personalised Multi-Experience Apps

Going beyond simple access management, WSO2’s CIAM Suite helps organizations orchestrate access to multiple sources of siloed customer information to develop a unified view of their users. This enables creation of the most personalized, engaging and functional multi-experience apps across all their channels. Join WSO2 at the Gartner IAM Summit and receive the following benefits:


Listen to these informative talks again on the Gartner Conference Navigator.

TomTom’s journey to right-sized CIAM

Hans van Leijen

Director of Applications

TomTom has fully reimplemented its consumer identity stack, enabling customers to purchase content and service products and use web and mobile-based navigation services. The previous “leader-quadrant” solution had high software license costs and was difficult to operate – they replaced it with an open-source “niche player”. The main complexity was providing user provisioning and single sign-on for 10 web, mobile and embedded channels with minimal client change. The biggest challenge was near-zero downtime during cut-over, whilst preserving the token state for millions of navigation devices. The new landscape offers feature parity while being vastly simpler and more affordable.

CIAM Beyond AM. Multi-Experience Apps, a Unified Customer View, and Digital Doubles

Geethika Cooray

Vice President & General Manager - Identity & Access Mgt at WSO2

Organizations are looking beyond making customer registration and log in simple to deliver unified authentication across multi-experience applications. This requires a set of capabilities beyond access management to unify disparate user stores, databases and apps across enterprises. The unified customer view can be leveraged to provide a truly personalized experience at any customer interaction point.

Hear how WSO2’s CIAM Suite goes beyond the CIAM basics and learn from a customer that will discuss what they’ve accomplished with WSO2.

Vital IT and Why. Why and How Vitality Transformed the Most Important Step in the Customer Experience, the First Step

Simon Bradley

Service Architect

Attend this presentation to learn about how Vitality implemented CIAM Beyond Access Management to include integrating a 360 view of customer activities into the various business systems needed to offer a compelling experience for clients.

Learning about the technological innovations in CIAM

See for yourself how we are investing in delivering the CIAM solutions that enterprises need to create rich, trusted digital experiences that drive customer adoption, loyalty, and growth.

Choreo Introduction

Access to our CIAM experts and senior leadership team

WSO2s team of experts helps you find innovative solutions to the most complex of challenges. Talk to us about your specific needs and how we can assist you.

Further Reading

KuppingerCole Leadership Compass: CIAM Platform 2022


Create a Seamless Access Experience With the Digital Double

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KuppingerCole Executive View on Asgardeo (SaaS)

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Go Beyond Traditional Access Management With WSO2