The Five Pillars of Customer Identity and Access Management (CIAM)

  • By WSO2 Team
  • |
  • 2 Jun, 2020
On-Demand Webinar

The Five Pillars of Customer Identity and Access Management (CIAM)

11:00 a.m. - 12:00 p.m. (IST)
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Digital technologies are revolutionizing customer interactions, with new rules and possibilities that were unimaginable only a few years back. Customer identity and access management (CIAM) is a foundational layer in crafting quality digital customer experiences.

Today’s increasingly sophisticated consumers now view digital channels as the primary mechanism for interacting with brands and, consequently, expect deeper online relationships delivered simply and unobtrusively. CIAM turns customer data into gold!

Join this webinar to learn how:

  • CIAM integrates multiple components into a larger ecosystem to build a smooth digital experience for customers
  • The five pillars of CIAM act as foundational layers to craft digital customer experiences


Ishara Karunarathna Director of Engineering - IAM, WSO2
Ishara Karunarathna

Ishara is a key member of the WSO2 Identity Server team. He has been part of the WSO2 Team for 7 years. Ishara has been involved in many customer engagements by providing solutions to their business requirements, especially in the identity and access management space. He has been involved in several internal and external webinars and has published several articles on identity and access management. He's also presented at conferences like WSO2Con, Consumer Identity World - EU, etc.


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  • WSO2 Team
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