This panel discussion will explore the current state of enterprise agents, where they are already delivering value, and the main challenges in taking them into production, including readiness, trust, operational control, and organizational factors such as team structures, responsibilities, and operating models. The panel will also address the role of platforms, lifecycle management, observability, evaluation, and governance, and consider what the next few years may look like for enterprise agents.

As governments worldwide move beyond experimental AI pilots, the focus has shifted from simple efficiency gains to foundational innovation. This session brings together a global selection of public sector leaders from leading local, state, and national govt. agencies to discuss the reality of building AI-driven public infrastructure. We will explore how AI is being used to bridge the rural healthcare and technology gap, ensure fiscal transparency, promote citizen centric experiences, and drive national digital sovereignty.

Modern enterprises are moving toward an Identity Fabric to unify siloed environments into a single, cohesive control plane. By connecting disparate access management, AI agent identity, and security token services into a consistent policy engine, identity has evolved into the primary security perimeter for the digital business.

However, the transition from legacy silos to a unified fabric involves navigating complex technical hurdles, cultural shifts, and the rapid rise of non-human identities.

Modern businesses rely on integration to provide AI agents the information they require to operate autonomously; connect systems and automate processes; break down data silos to enable real-time decision making; and build new business functionality combining both new and legacy systems.

The role of integration within a business therefore, has evolved from being a technical necessity into a core strategy that provides the foundation for the business to keep moving forward.

As digital marketplaces evolve, they are becoming more intelligent, automated, and adaptive. In this talk, Steve will share how user experiences are evolving for buyers, sellers, and the marketplace operators. It will offer a practical enterprise view of what the AI era means for real-world digital platforms and the enterprises that support them.

In my experience using coding agents for more than a year, and Claude Code for 10 months, payoffs come from small, deliberate, incremental steps. On this journey, part of my challenge has been dealing with the low maturity of coding assistants—until very recently. Even with incredible advances in LLM capabilities, generating the domain model within a Domain-Driven Design context boundary is still quite disappointing. It's rarely better than unacceptable. Even when I provide significant guidance, the agent quickly and autonomously falls back to CRUD.

This session will explore how enterprises are evolving from simply managing Kubernetes clusters to building complete internal developer platforms that accelerate software delivery. It will highlight how SUSE Rancher provides scalable multi-cluster operations, while OpenChoreo enables developers, SREs, and platform teams with self-service workflows, governance, observability, and faster application delivery.

As API‑driven and cloud‑native platforms scale, failures become inevitable. What differentiates resilient digital organizations is their ability to operate complex, distributed systems with visibility, control, and confidence—without increasing operational risk.