Certification Examination Guidelines

If these Guidelines Are Not Followed, Exam Candidates May Be:

  • Given a failing grade
  • Banned from reapplying for exams
  • Faced with registration delays

Before Registering for an Exam:

  • Make sure you do not use multiple email accounts to register. If you already have a certification account or a WSO2 account, be sure to use that.
  • You will be required to wait at least 2 working days till your exam is activated from the date of registration. Until then, please refrain from re-registering. You will receive the necessary details to attempt the exam via email.
  • The exam will be valid for 30 days from the date it is activated, make sure you complete it within the allotted time period.

Before Starting the Exam:

  • Make sure to read through the instruction email you receive on activation of the exam.
  • Both your screen and webcam output must be recorded using a screen recording tool (e.g., Zoom, Google Meet, Microsoft Teams, etc.) before you start the exam, and the recording must continue throughout the entire exam session.
  • The recording of the webcam output should be visible in the screen recording throughout the exam. Do not hide or minimize it.
  • All unnecessary programs should be closed before the exam.
  • You are not allowed to use more than one screen/device throughout the exam. Eye/head movements will be monitored throughout the recordings for such scenarios to make sure that you are not using multiple screens/devices.
  • You are not allowed to take screenshots/prints of the screen or save any type of examination material.
  • You are not allowed to share any type of examination material with any other party except WSO2.
  • You may use a softcopy of notes that you have created for the examination. These notes should be shared on your screen in full view of the examiner. However, you may not refer to any hardcopies of notes. These notes should not contain any previous WSO2 examination material.
  • You may use the internet to search for answers during the examination, as this is an open-book test. However, you may not collaborate with any third party or get any information from any individuals except for the examiner.

While Doing the Exam:

  • You are not allowed to collaborate with anyone during the exam.
  • You are not allowed to take screenshots/prints of the screen or save any type of examination material.
  • Once you begin your examination, you are not allowed to leave your seat, use mobile devices to browse, call, send messages (unless it’s an emergency) or use social media or any other unrelated programs, until you have submitted the exam.
  • The use of any AI tool is prohibited during the exam. (e.g., ChatGPT, Bard)

After Completing the Exam:

  • Recordings should be sent within 24 hours of attempting the exam regardless of passing or failing. If the recording is not received within the allotted time, the candidate will be awarded a failing grade or barred from attempting any WSO2 certifications.
  • Screen recordings must not be shared with anyone except with WSO2.

What the WSO2 Training and Certification Team Does to Ensure a High Quality of Service:

  • Exam recordings are thoroughly monitored to ensure that the exam candidates complete the exam ethically.
  • Exam candidates will be assigned a rating depending on their behavior and activities during the certification process.
  • WSO2 retains the right to modify the examination result of any exam candidate at any time if necessary.
  • If the exam candidate faces any issues during an exam and reports it to the certification team, the team will analyze the situation and provide a fair solution to them.
  • We continuously work on the feedback we receive from our exam candidates to improve the certification experience.