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API Cloud
WSO2 API Cloud is a public hosted version of our award-winning, open-source API Manager. It enables enterprises to quickly share business capabilities with customers and partners across the globe.
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Benefits
Increase business agility
Start your API program in minutes! With WSO2’s award-winning API management solution available as a service, you can easily expose your web services as APIs and start accepting subscribers. As your program becomes more popular, WSO2 API Cloud can scale your service to whatever level you need.
Reduce operating costs
With WSO2 API Cloud, there is no upfront investment or long-term commitments. You can pick the subscription level that works for you and pay the fixed monthly fee. You don’t have to deploy any local infrastructure or spend IT cycles maintaining the solution.
Run your API gateways anywhere
WSO2 API Cloud provides strong hybrid API management capabilities. API lifecycle management, authorization, and analytics are performed in the cloud. You can choose from the list of cloud gateways, which are located in many regions, or run the gateway in your preferred infrastructure.
GAIN INSIGHTS INTO API PERFORMANCE
WSO2 API Cloud allows you to easily view and analyze statistics related to deployed APIs so that you can track usage, identify errors, and optimize performance if necessary.
Key Features
Regional Gateways Around the Globe
- The available gateway locations are US East, US West, Brazil (São Paulo), EU (Ireland), EU (Frankfurt), Singapore, and Sydney. Contact us to request additional locations.
Mutual SSL
- Between the API consumer and the API gateway.
- Between the API gateway and your backend.
Developer Portal
- Also known as API Store, this provides developers everything they need. The portal has an interactive API console, the ability to manage OAuth tokens and applications, and many more features.
VPN Options
Custom URL
- Provides the ability to customize API Store and API Gateway URLs to include your company's branding.
Hybrid API Management
- Provides the flexibility to deploy microgateways anywhere, including on Docker and Kubernetes.
- Also supports Multi-cloud deployments.
Developer Self Sign Up
- Supports self sign up so that subscribers can sign up to your developer portal with an approval process.
External Directory or IdP Integration
- Supports Identity federation and On-premises user agents.
Theming Support
- Provides the ability to customize themes for the developer portal, email templates, and admin interfaces.
API Analytics
- View and analyze statistics related to deployed APIs.
- Configure alerts to monitor APIs.
- View and download logs.
Pricing
WSO2 Cloud is a cost-effective solution that allows you to get started at a low monthly subscription. Our flexible pricing plans allow even budget-constrained startups to scale up to high enterprise volumes because the total subscription depends on the services that are consumed.
You can either get started with the trial plan and then upgrade to a preferred pricing plan, or directly get started with a preferred pricing plan from the following:
TrialFree |
MicroBilled monthly |
MicroBilled annually |
StandardBilled annually |
CustomBilled annually |
|---|---|---|---|---|
|
$0
2 weeks
|
$550
per month
|
$500
per month x 12
|
$2000
per month x 12
|
TBC
per month x 12
|
| API calls per month: 1 million |
API calls per month: 20 million |
API calls per month: 20 million |
API calls per month: 100 million |
API calls per month: TBD |
| Number of pre-prod environments included: 0 | Number of pre-prod environments included: 0 | Number of pre-prod environments included: 0 | Number of pre-prod environments included: 1 | Number of pre-prod environments included: TBD |
| Get Started | Get Started | Get Started | Get Started | Contact Us |
- * TBC - Custom plan price to be calculated based on the number of API calls per month, pre-prod environment count, and the required add-ons.
- * The specified pre-prod environment counts are the default numbers provided with each plan. You can purchase additional pre-prod environments depending on your requirement. For Standard and Custom plans, the price per additional pre-prod environment is 10% of the plan price. For Micro plans, there is no discount on pre-prod environments.
- * The price of a Micro annual plan has a 10% discount in comparison to the equivalent Micro monthly plan.
- * All pricing plans support the complete set of WSO2 API Cloud features. For detailed information on the supported features, see our documentation.
- * Hybrid API gateways are supported only on the Standard tier. Please contact us for more info on hybrid gateway pricing.
- * VPN/VPC peering can be configured as an add-on for any subscription plan at a cost of $15K per annum.
- * Contact us for more details on pricing.
Success Stories
New Zealand Qualifications Authority (NZQA) uses WSO2’s cloud-based API Gateway to transfer data about standards, education providers and learners’ achievements to trusted sources in the education community including schools and tertiary education providers.
"We are pleased with the performance of WSO2 API Gateway and finds WSO2 responsive and proactive when dealing with enquiries and improvements."
Niamh McManus,
Senior Project Manager,
NZQA
MyOrder provides a mobile experience through which car users in the Netherlands can easily pump fuel and pay for parking. WSO2 API Cloud acts as the gateway between their backend system and clients, which entails their own mobile application as well as the functionality that they share with third parties.
WSO2’s flexible and cost-friendly cloud solution made it an easy choice among its competitors. The support offered has been excellent, and aggressive response and resolution times have been maintained.
MyOrder Team
EC Group, a world-class fulfillment and delivery solutions provider in the UK, together with WSO2 partner Spida Solutions, leveraged WSO2 API Cloud to harmonize their services into a single API in order to speed up client on-boarding.
"The WSO2 support and engineering teams have been very helpful in advising us on best practices when implementing certain features, and they were open to hearing and acting on any customer feedback."
Alan Tucker,
Director,
Spida Solutions
Uptime Status
SLA & Support
This WSO2 Cloud Service Level Agreement (SLA) is a policy governing the use of WSO2 Cloud Services in accordance with the Terms of Use.
Subscribers can raise support tickets as “Incidents” and “Queries”. An incident is an issue which affects the production workloads of the subscribers. They are responded immediately. SLA for responding to a query is one business day. But in most cases queries are responded within hours.
- Hosted Software - the Software and APIs being hosted as part of the WSO2 Cloud Service.
- Minute of Unavailability - a full minute in which all requests to the Hosted Software failed.
- Monthly Charges - monthly prorated WSO2 Cloud Service charges pursuant to the pricing plan selected when subscribing to the WSO2 Cloud Service.
- Monthly Uptime Percentage - 100% minus the percentage of minutes during the calendar month in which the Hosted Software was not available.
- Scheduled Maintenance - those times where WSO2 notifies Subscriber of periods of expected WSO2 Cloud Service disruptions at least 5 days prior to the commencement of such service disruption, subject to a maximum of 5 hours in any month of a Monthly Uptime Percentage measurement period.
- Service Credit - a dollar credit, calculated as set forth below, that WSO2 may apply to Subscriber.
- Subscriber - those individuals and entities that have signed up for WSO2 Cloud service and thus accepted the Terms of Use of WSO2 Cloud Service.
- Terms of Use - the Terms of Use agreement that you are automatically accepting when signing up for WSO2 Cloud Service.
WSO2 will use commercially reasonable efforts to keep WSO2 Cloud Service operational and available to the Subscriber with a Monthly Uptime Percentage (defined below) of at least 99.9%. In the event WSO2 does not meet the Monthly Uptime Percentage commitment, Subscriber will be eligible to receive a Service Credit as described below.
- From 99.0% to 99.9%: 10% of Monthly Charges
- From 95.0% to 99.0%: 30% of Monthly Charges
- From 90.0% up to 95.0%: 50% of Monthly Charges
- From 0% up to 90.0%: 100% of Monthly Charges
WSO2 shall apply the Service Credits against the Monthly Charges otherwise due from Subscriber. Service Credits shall not entitle you to any refund or other payment from WSO2. Service Credits may not be transferred or applied to any other account. Unless otherwise provided in the Agreement, Subscriber's sole and exclusive remedy for any unavailability or non-performance of the WSO2 Cloud Service or other failure by WSO2 to provide the WSO2 Cloud Service.
WSO2 will proactively monitor and include any entitlement by Subscriber for Service Credits in each monthly statement and shall apply any approved Service Credits to the next monthly billing cycle. Subscriber may dispute the credit entitlement within 15 days of receiving the monthly statement, by submitting anonymized logs showing the time and date of additional outages. WSO2 shall apply or reject the claim within 15 days of claim receipt.
- that result from a suspension by WSO2 in accordance with the Terms of Use
- that result from access to a Service in violation of the Terms of Use and selected subscription level
- that result from quotas limiting the WSO2 Cloud Service in accordance with the Terms of Use or Subscriber’s subscription tier
- that occur during periods of Scheduled Maintenance
- that result solely from errors or excessive latency of Subscriber or third-party applications or systems not within the reasonable control of WSO2
- that result solely from Subscriber’s or third party hardware, software, or services (for example, third-party services deployed or integrated with the Hosted Software installation) not within the reasonable control of WSO2
- that are caused by factors outside of WSO2’s reasonable control, including AWS outages, or any Force Majeure Event
- that result solely from errors in Subscriber’s code and configuration deployed within WSO2 Cloud Service at Subscriber’s request
- that result from Subscriber’s use of the WSO2 Cloud Service after WSO2 advised Subscriber to modify its use of that service without adversely affecting Subscriber or any end user, if Subscriber did not modify its use as advised
- during previews such as technical previews or betas, not in commercial operation, as reasonably determined by WSO2
- that are solely attributable to the acts or omissions of Subscriber or Subscriber’s employees, agents, contractors, or vendors, or anyone gaining access to WSO2 Cloud Service by means of Subscriber’s passwords or equipment, in breach of the Terms of Use.
WSO2 shall apply the Service Credits against the Monthly Charges otherwise due from Subscriber. Service Credits shall not entitle you to any refund or other payment from WSO2. Service Credits may not be transferred or applied to any other account. Unless otherwise provided in the Agreement, Subscriber's sole and exclusive remedy for any unavailability or non-performance of the WSO2 Cloud Service or other failure by WSO2 to provide the WSO2 Cloud Service.
WSO2 may make changes to this SLA from time to time. WSO2 will make a new copy of the SLA available. Upon posting, these changes will become effective for new accounts. For pre-existing accounts, the changes will become effective upon written agreement by the Subscriber, or automatically 30 days after posting, or upon the first anniversary of Subscriber’s account creation, whichever is later.