The Total Economic Impact™ of WSO2 Identity Server for CIAM
The Total Economic Impact™, a commissioned study conducted by Forrester Consulting on behalf of WSO2, examines the potential return on investment (ROI) and overall financial impact enterprises may realize by deploying WSO2’s Identity Server for CIAM.
Highlights from the study
Financial benefits
$232,416
12 weeks faster time to market
"The gains we’ve achieved with WSO2 allows us to bring more products to market…. WSO2 has certainly helped accelerate our growth into other areas.”
Chief global architect, healthcare technology
$608,781
60% reduction in development effort around integrations
"WSO2 [Identity Server] has clearly been built from open-source best practices. Our developers and engineers are familiar with an open standard, so it’s very easy for them to get our customer identities onboarded quickly and efficiently.”
Sr. manager of engineering, healthcare manufacturing
$667,190
Reduction in identity related downtime
"We’ve experienced nearly 100% uptime for years.”
Solutions architect, insurance
$3M
Reduction in identity management development and support tasks
"Our in-house developer team has saved a ton of time typically used extending and modifying our own homegrown [CIAM] solution. Now they can be working on something else that makes us more competitive.”
Chief global architect, healthcare technology
Other benefits
Frictionless customer experience
Superior customer support
Improved security posture
Flexibility through additional scalability
"WSO2 Identity Server enabled these organizations to consolidate their customer identity and access management capabilities while keeping costs consistent despite growth, save developer time, and accelerate offerings to market --- all while fostering a frictionless customer experience.”
The Total Economic Impact™ of WSO2 Identity Server
Digital landscape
Before WSO2 Identity Server
Lack of a centralized identity functionality
Lack of customer-focused solutions
Limitations of exposing APIs externally
Inconsistencies and risk due to application-level security
After WSO2 Identity Server
Centralized identity functionality
Improved, seamless, customer experience
New growth and scalability opportunities
Centralized and appropriate security
Additional thoughts
Trusted by enterprises globally
The Total Economic Impact™ of
WSO2 Identity Server for CIAM
For this study, Forrester Consulting, interviewed four WSO2 Identity Server customers across industries to examine the significant return on investment (ROI) enterprises may realize by deploying WSO2 Identity Server for their CIAM requirements.
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