WSO2 Customer Success Internship Program
The WSO2 Customer Success team partners with our global enterprise customers to ensure they achieve maximum value from their investment in WSO2 products and services. Acting as trusted advisors, the team drives product adoption, delivers best practices, and provides proactive guidance to help customers meet their business and technical goals. By bridging the gap between customer needs and WSO2’s technology, the Customer Success team plays a critical role in long-term customer satisfaction, retention, and growth.
Eligibility Criteria
This internship program is open to all students, but the application process differs depending on your university's placement process:
- If your university does not have an internship program monitored by NAITA: You are welcome to apply directly through this application.
- If your university does have an internship program monitored with NAITA: Please follow your university’s official placement procedure instead of applying directly.
- Only applicants with no previous work experience will be eligible to apply.
We encourage students from all backgrounds to explore internship opportunities at WSO2!
What You'll Learn
- Learn a set of features, understand the full scope of those and how they fit together in the context of the product/solution the team is building.
- Design and implement solutions adhering to overall architecture and system design goals including performance, security, scalability, and quality of code.
- Identify user stories for the features and document them accordingly following the process.
- Follow the WSO2 development process end-to-end when developing components / features for products i.e. coding best practices, patterns, unit testing, automated testing, documentation, etc.
- Research on functional and technical improvements of the features.
- Contribute to technical and non-technical discussions on email and in meetings.
- Learn the involved product/solution space’s future direction, and proactively build competencies around those
- Learn the breadth of the product/solution of their team to the level of an advanced user and to be able to design solutions by using that product/solution
- All PRs must be merged before your application is submitted.
- Contributions must be original, well-documented, and technically accurate.
- There is no limit on how many tasks you can complete—but at least 3 points are required to apply.
Your First Steps Before You Apply
To ensure our interns are passionate and proactive, we require candidates to complete a set of contributions worth at least 3 points before applying. These tasks are designed to give you hands-on experience with WSO2 products, and to demonstrate your skills, curiosity, and initiative.
You can earn points by completing one or more of the following:
Contribution Options
| Task | Points Earned |
|---|---|
Fix documentation issues in any WSO2 product and send
a PR (must be merged).
See documentation sites |
1 point per PR |
| Write a missing test case and submit a PR (must be merged). Candidates are expected to identify gaps themselves. | 1 point per PR |
Fix a bug in any of our products. Check open issues
in our GitHub repos.
Check open issues in our GitHub repos. |
2 points per bug fix |
| Write a blog post about a WSO2 product, a feature, or the problems it solves. | 1 point per post |
| Answer community questions on Discord or Stack Overflow. Answers must be verified as successful or should be accepted by the community. | 1 point per answer |
| Record a short video (3–5 mins) introducing a WSO2 product or a feature. | 1 point per video |
| Use a WSO2 product in a real-world project or solution. | 2 points per project |
| Complete the practitioner-level certification of any WSO2 product. | 2 points per certification |
Important Notes
Once you’ve completed the contributions and reached the 3-points minimum requirement, head back here to submit your application. We can't wait to see what you build and share!
Diversity Drives Innovation:
We've built our business on a commitment to diversity and inclusion. We believe it's important to foster an environment that values and respects each individual's strengths, perspectives, and ideas. Doing so not only drives innovation; it also ensures that we can create superior experiences for our customers, partners, and employees worldwide. We value the diversity of our team regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, or veteran or marital status, and we do not tolerate any form of discrimination.
WSO2 Integration Platform H1 2026 Release: What's New in WSO2 Integrator 5.0.0
WSO2 Integrator 5.0.0 is a milestone release for the WSO2 Integration Platform. It consolidates the BI, MI, and SI profiles into a single unified offering: WSO2 Integrator. The new release also introduces a set of headline improvements that meaningfully change how teams build, manage, and operate integrations.
Rather than walk through every change in this release, we want to focus on the five improvements that matter most, and explain why we made them.
WSO2 Founder and CEO Dr. Sanjiva Weerawarana to Step Down as CEO
Austin, TX – May 14, 2026 – WSO2 today announced that its Founder and Chief Executive Officer, Dr. Sanjiva Weerawarana, will step down from his role as CEO with effect from June, 2026.
The Board of Directors has initiated a search for a permanent CEO and has appointed WSO2’s Chief Revenue Officer Devaka Randeniya as Acting Chief Executive Officer to lead the company during the transition period.
How WSO2 Forward Deployed Engineers Help You Build an Agentic Enterprise
Agentic AI is a different kind of IT project. The ground moves under you and models improve every few months. Your organization's thinking on what to automate shifts as soon as the first agents ship. New failure modes appear that no runbook covers. Traditional 2-5-year roadmaps break under that kind of pressure.
That reality breaks the way enterprise software has historically been delivered. Fixed-scope statements of work, quarterly checkpoints, and a clean handover from vendor to customer assume a stable target. Agentic AI does not give you one.
WSO2 Changelog
- 10 Sep, 2026
Build-Time Environment Variables for BYOC Components
Choreo now supports configuring build-time environment variables for BYOC (Bring Your Own Container) components. These variables are passed as Docker build arguments (ARG), allowing developers to customize container builds with environment-specific settings, feature flags, and build configurations to support more flexible and reusable deployment workflows.
WSO2 Changelog
- 10 Sep, 2026
New Marketplace Experience
The Marketplace experience has been redesigned with a more intuitive interface for discovering, managing, and navigating connections. The update introduces generic connection views, advanced filtering capabilities, support for platform services, and streamlined connection management, making integrations easier to explore and manage across the platform.
WSO2 Changelog
- 10 Sep, 2026
App Gateway Configurations for Buildpack Web Applications
Buildpack-based web applications can now enable Application Gateway configurations with managed authentication support. This allows developers to secure web applications using the WSO2 Developer Platform’s built-in identity provider and backend-for-frontend (BFF) authentication flow, without needing to implement OAuth or OpenID Connect (OIDC) logic directly within the application.
WSO2 Changelog
- 10 Sep, 2026
Automation Pipelines
Choreo now introduces Automation Pipelines, empowering platform engineers to create and orchestrate custom multi-step workflows directly within their infrastructure. By automating repetitive operational tasks and standardizing DevOps workflows, teams can streamline platform operations, reduce manual effort, and improve consistency across deployment and infrastructure management processes.
WSO2 Changelog
- 10 Sep, 2026
Automated Root Cause Analysis (RCA) Service
Choreo now includes an automated Root Cause Analysis (RCA) service designed to help teams quickly investigate and resolve production incidents. By leveraging configuration diffs, commit history, release tracking, and observability data, the service provides deeper insights into potential causes of failures, reducing troubleshooting time and improving operational efficiency.
WSO2 Changelog
- 10 Sep, 2026
Centralized Certificate Management
Choreo now provides centralized certificate lifecycle management for proxy deployments, enabling users to efficiently create, manage, delete, and track certificates from a single place. This improves operational visibility, simplifies certificate administration, and helps ensure secure and reliable proxy deployments across environments.