WSO2 Changelog

We are enhancing Asgardeo’s account management by introducing a feature that displays the reason for a user account lock directly within the user profile. Administrators can now view detailed explanations for locked accounts.

Locked reasons can be

• Pending user self-registration verification
• Pending password reset or email verification
• Administrator-initiated locks
• Account locks due to multiple failed login attempts

Additionally, in the users list, locked accounts are indicated with a lock icon. Administrators can hover over this icon to view the lock reason as a tooltip, providing an alternative way to access this information without navigating to the user profile.
This feature simplifies account troubleshooting and improves efficiency, especially for administrators managing a large number of users.

Documentation:

• https://wso2.com/asgardeo/docs/guides/users/manage-users/#lock-a-user-account