Forward Deployed Engineers, Embedded, Delivering Agentic Outcomes
Agentic AI is moving faster than fixed-scope SOWs can keep up. WSO2 Forward Deployed Engineers (FDEs) sit beside your engineers, write production code, and stay until the business outcome lands. Not just until a module is deployed.
Why traditional delivery fails
in an agentic world
Models improve every few months. Your thinking on what to automate shifts the moment your first agents ship. New failure modes appear that no runbook covers.
Fixed-scope statements of work, quarterly checkpoints, and clean handovers from vendor to customer all assume a stable target. Agentic AI does not give you one.
The 2-5-year roadmap can no longer hold its ground. You need much more rapid plans, faster execution, and a partner whose incentives are aligned to outcomes, not timesheets.
An engineer on the inside
of your problem
An FDE is a senior WSO2 engineer embedded in your team for the duration of a meaningful business outcome, not for a billable task list. They know our platform in depth, they write code, and they are measured on whether your objective lands.
Identify the right use cases
FDEs help you find the handful of agent use cases that genuinely change your cost or speed curve and build those first, before organizational appetite runs out.
Architect and build agentic systems
Tool use, memory, guardrails, evaluation, observability, human-in-the-loop, multi-agent orchestration. FDEs bring patterns from other deployments so you don't rediscover every trap.
Build digital resilience in your team
An FDE spends as much time transferring capability as writing code. Your engineers leave the engagement knowing the underlying open source well enough to extend it, not just file tickets against it.
Consolidate your stack
A well-designed agentic layer can absorb functionality spread across half a dozen tools. We identify where consolidation is realistic so the programme can fund itself.
Adapt as the target moves
FDEs hold context across the full engagement, course-correct when priorities shift, and keep delivery aligned to the outcome rather than the original spec.
Deliver in weeks, not quarters
Smaller increments, faster checkpoints, and more rework as the ground shifts. Built for the realities of agentic deployment, not retrofitted from waterfall delivery.
What makes the
WSO2 approach different
Outcome-led
Engagements are structured around the outcome you want to reach, not the features you want to install. Measurable OKRs are agreed up front, then delivery iterates on whatever mix of platform, integration, model, and workflow gets you there.
Embedded
FDEs work inside your team: standups, planning, and ownership. Most agentic projects stall in the gap between a vendor who understands their own platform and a partner who understands your business. Embedding closes that gap.
WSO2 agent fabric
A mature, seasoned product stack (Agent, API, Identity, Integration, and Engineering Platforms) purpose-built for the agentic enterprise. Every layer of governance is already there.
Open source
Everything built on an FDE engagement sits on open source foundations. The goal is to make your team more capable, not more dependent on WSO2.
Every layer of an agentic enterprise, ready from day one
FDEs don't start from a blank canvas. They land with the WSO2 Agent Fabric: a tested, integrated stack that already solves the hard parts of identity, governance, and integration for AI workloads.
Where FDEs
are most often brought in
These are the recurring patterns FDEs are brought in to fix across modernization, integration, identity, and platform engineering.
How an engagement begins
An FDE engagement starts with a conversation, not a contract.
Discovery session
We run structured discovery sessions to understand your business objective, technology landscape, and what success looks like.
OKR definition
Together, we define the objectives and key results that will anchor the engagement. Measurable, production-tied, and agreed before the proposal is written.
Proposal and agreement
A structured proposal covering technical approach, milestone plan, acceptance criteria, and pricing (reviewed and agreed before contract).
FDE delivery begins
Your dedicated FDE joins your team. Delivery runs until all OKRs are met in production and you sign off on the outcomes.