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Accelerated implementation of dynamic business requirements and reduced go-to-market time.
Improved operational efficiency and facilitated smoother data exchanges between a core insurance platform and business support systems.
Achieved industry-standard API authorization and security practices, addressing previous vulnerabilities and improving data protection.
Watania International Holding, formerly known as Dar Al Takaful, is a publicly listed company under the ticker WATANIA on the Dubai Financial Market. The company offers Islamic insurance policies, including personal, motor, health, and life insurance, catering to both individuals and corporations. Following its merger with Noor Takaful in July 2022, Dar Al Takaful evolved into a holding company, named Watania International Holding.
To address the challenges of integrating disparate systems and enhancing security, Watania Takaful implemented WSO2’s solutions, including WSO2 Micro Integrator and WSO2 API Manager. WSO2 Micro Integrator enabled seamless integration across multiple systems, while WSO2 API Manager provided secure and efficient API management for exposing insurance services.
CIO
Watania International Holding
Prior to becoming Watania Takaful, Dar Al Takaful operated with a range of disparate software systems, including a core insurance platform, rules engine, and approval workflows, along with various business support systems such as SMS gateways and document management systems. These systems were integrated through point-to-point, ad hoc connections, leading to a fragmented infrastructure. This fragmentation caused significant friction in core business operations, resulting in::
The acquisition of Noor Takaful in July 2022 exacerbated these issues, introducing additional integration requirements. Watania Takaful also needed to enhance its B2B channels by securely exposing insurance services via APIs to various insurance brokers. Previously, these services were exposed through less secure mechanisms, posing risks to sensitive data and operational integrity. The need to modernize the digital platform was pressing to address these integration and security challenges effectively.
Watania Takaful’s modernization efforts aimed to address the following:
To address the challenge of disparate and inefficient integrations, Watania Takaful deployed WSO2 Micro Integrator. This solution replaced their existing ad hoc integrations, creating a high-performance integration platform. WSO2 Micro Integrator enabled seamless connectivity across 20 different applications, covering critical functions such as:
WSO2 API Manager was chosen to implement industry-standard API authorization and security best practices for exposing sensitive data, including policyholder information, claims, and payments. Additionally, APIs were made available for internal systems to provide master data views for channel applications of insurance brokers.
The implementation of WSO2 products led to several significant outcomes for Watania Takaful:
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