La Poste is on a mission to stay relevant and competitive in the postal market by redefining mail delivery services, and catering to the changing needs of consumers in France and Europe. In recent years, it has transformed from a traditional mail delivery company into a modern courier and online digital services organization, striving to expand its digital solutions and e-commerce logistics services on a global scale and deliver personalized customer experiences. La Poste Mail Services has adopted WSO2 API Manager for API-first integration and API management in order to deliver services to customers, facilitate partner collaboration, enable personalized experiences, and speed innovation. You will Discover how La Poste uses internal and external APIs to automate delivery workflows, offer digital services to print labels, verify addresses, make requests for courier pickup, track packages, receive automated notifications and at the end accelerate time-to-market of new services.
Speaker
Jean-MarcDagorne
APIM Platform Manager, Parcel Mail Services Branch, Technical Department, La Poste
Jean-Marc currently serves as a product manager overseeing two IT platforms dedicated to integration and data exchanges in the logistics and proximity services sectors. His main goal is to boost the scalability and resilience of these platforms to support La Poste in its transformation journey and exploration of new business avenues. He ensures that the selected solutions meet the quality of service, technical requirements, and economic considerations, while promoting an agile work environment and sustainable IT for his team.