Building Secure Customer Experience Apps
Creating exceptional customer experiences is essential in today’s digital-first world. This lab session explores building secure, personalized, and innovative customer experience apps using the WSO2 CIAM suite.
We will dive into hands-on techniques for building customer experience apps using the Asgardeo SDKs, designing secure user sign-up, and login experiences using AI-driven features like Login Flow AI and Branding AI. We’ll also demonstrate how to apply MFA, passwordless, adaptive authentication, and protecting high-value APIs.
This session will include a sneak peek at the WSO2 IAM roadmap and how its evolving capabilities can empower you to stay ahead in the competitive landscape.
Attendees will gain insights on:
- The challenges in building customer experience apps.
- WSO2 CIAM suite for customer experience apps.
- Building a customer experience app using Asgardeo SDK.
- Designing a secure user sign-up experience.
- Designing user login experiences with Login Flow AI and Branding AI.
- MFA, passwordless, adaptive authentication and app-native authentication.
- Protecting high-value APIs.
- Asgardeo roadmap preview.
Speakers
Sagara, Head of DevRel IAM at WSO2, leads IAM Developer Relations initiatives with over 15 years of experience in software architecture and programming. Specializing in identity, integration, and cloud technologies, he has played a key role in architecting and managing WSO2 Identity Server, WSO2 Application Server, and WSO2 Governance Registry. </br>A seasoned speaker, Sagara has presented at international conferences, including the European Identity & Cloud Conference, Consumer Identity World events, GDPR Summit, ApacheCon. He has also authored numerous articles and technical papers on Identity and Integration for publications such as Industry Index, PCMag, and DZone and SystemsDigest.
Jayanga Kaushalya is a Senior Technical Lead at WSO2, leading the Asgardeo team. With 9 years of experience in the Identity and Access Management (IAM) domain, he specializes in Customer Identity and Access Management (CIAM), B2B identity solutions, and cloud-native IAM technologies. His expertise lies in building secure, scalable, and seamless identity experiences tailored for modern digital businesses.