19 Mar, 2025

No Customer Experience or Automation Efficiency Without APIs

When the basics are in place it is possible to focus on customer experience, growth potentials or automation for efficiency. The basics are a clear direction for exposing functionality and information through managed APIs or alternatively through versioned message contracts. WSO2 API Manager and OpenAPI Specification are excellent to get you started.

Speakers

Johan Edling

Johan Edling

Head of Architecture

AB Lindex

Ruthlessly pursuing efficiency through dependency elimination and teams with a wide range of responsibility. Still learning 25 years into the technology race of our generation for better customer experience or general digitalization.