Fintech Ecosystems & Consumer Experiences: The Next Generation of Banking - Summit APAC
- Dassana Wijesekara
- Director - Solution Architecture - WSO2
The next generation of banking revolves around consumer experiences, with success hinging on the ability to offer consumers personalised value in their moment of need. Collaborating with a diverse ecosystem of partners is essential for banks to consistently deliver this experience at scale. However, traditional banking, built on complex internalised processes, was not built for this. As a solution, Dassana will introduce “the Banking Experience Canvas”, a technical framework built on unbundled banking services made available via APIs on a service mesh. He will demonstrate how this enables deeper collaboration with agile service providers, further empowering consumers to stitch together highly relevant financial services experiences from the bank and a rich fintech ecosystem.