FAQs
Training
What is instructor-led training?
With instructor-led training you get the option of customizing our standardized courses to suit your specific needs, your systems, your data, and your processes and having our trainers visit you on site or conduct training online. For more information see WSO2 Instructor-Led Training.
Where can I find self-paced learning material?
Our standard courses are available as self-paced learning modules. You can access them on our Learning Management System. Training material is provided under the Creative Commons Attribution 4.0 International copyright, which is used by third parties to deliver training on our product stack. If you prefer to attend an instructor-led class, request more information from [email protected].
How much does training cost?
Our self-paced training courses are free. Our price list provides pricing for all our services, including consulting, support, and instructor-led training. For the latest copy, please contact your WSO2 Account Manager or contact us at wso2.com/contact.
How do I get more information?
Email [email protected].
Certification
Why get certified?
Certification enables you to prove your capabilities as a WSO2 developer and gain recognition as an individual who is guaranteed to excel at implementing WSO2 projects. For more information see Why Become WSO2 Certified?
Who can get certified?
Anyone with a good working knowledge of a WSO2 product can try for certification. Prior experience and training on that product is highly recommended.
Are exams proctored?
There are no designated exam centers, and you may complete the exams online in a quiet environment with no distractions. To verify your identity while doing the exams, you must use a webcam that is focused on you throughout the examination, and you will record your screen and webcam input using an online tool. You may only use a single screen and may not view multiple screens while attempting the examination.
Are certifications only valid for a particular version of the product?
Product certifications are now granted per major version instead of per minor version. For example, WSO2 Certified API Manager 2 will be valid for all WSO2 API Manager 2.x versions.
What happens when a new version of the exam is released?
The candidate will need to register and complete the new exam for the major version.
If I upgrade my certification, will I lose the certification for the previous version?
Your certification for the previous version will still be valid.
What is the validity period of the WSO2 Certified Solutions Architect certification?
The Solutions Architect certification is valid for 3 years from certification awarded date.
What is the validity period of the WSO2 Certified Sales certification?
The Sales certification is valid for 2 years from certification awarded date.
How can I obtain a Developer certification?
Developer certifications will be awarded upon successful completion of one multiple choice question paper. More details about the structure of examinations is provided at https://wso2.com/training/certification.
How can I obtain an Expert certification?
Expert certification will be awarded upon successful completion of two practical exams. More details about the structure of examinations is provided at https://wso2.com/training/certification.
What do the practical examinations consist of?
Expert consists of two practical examinations covering different use cases of the product. Each practical exam will present one or more use cases that have to be implemented by the candidate within the given time period. These use cases will be from the topics mentioned in the Prerequisites section for each certification at https://wso2.com/training/certification.
After initial registration, is there a time period within which I must complete the exams related to that particular certification?
You must complete the multiple choice question papers within 30 days of registering for the examination and the practical examinations within 60 days of registration.
What is the pass mark?
You must get 70% or above on each examination paper in order to successfully pass the examination.
How many chances do I get for each level?
You may take an examination twice before having to re-register for that level.
How many times can I register for each examination?
You are allowed two registrations per examination. After two registrations, if you still have not managed to successfully complete the exams, you must work on the product for 1 month before registering again.
Can I search for answers online?
You may use the internet to search for answers during the examination, as this is an open-book test. However, you may not collaborate with any third party or get any information from any individuals except for the examiner.
Can I use my own study materials while taking the test?
You may use a softcopy of notes that you have created for the examination. These notes should be shared on your screen in full view of the examiner. However, you may not refer to any hardcopies of notes.
Can I use multiple screens or multiple devices while doing the exam?
The exam candidate is not allowed to use more than one screen/device while attempting the examination. All browsing activity during the exam should be recorded.
Do I have to record both my screen and webcam throughout the exam?
Yes. The screen and webcam recording is vital for us to verify the exam candidate’s activities. Failing to record and submit these files can result in a failing grade.
Can I share examination material?
Retention of the examination materials in whole or part in any written, oral, electronic, or other medium (other than for the duration of the examination) and/or reproducing, modifying or revealing the contents thereof to any third party is strictly prohibited and violates WSO2's copyright to the examination materials. Violation of the foregoing shall be deemed to be grounds for failure of the examination and such candidates may be barred from reapplying for certification in the future.
What are the examination guidelines that I should follow?
Please refer to the Examination Guidelines.
Can I use AI tools during the exam to answer questions? (e.g., ChatGPT, Bard)
No, it is strictly prohibited to use AI tools during the exam.