Suva Streamlines Insurance Processes With WSO2 Enterprise Service Bus

New case study explores Swiss insurer’s use of WSO2 ESB to manage 100-plus Web services internally and across customers and other third parties

Palo Alto, CA – September 11, 2013 – WSO2 today announced that Suva, Switzerland’s leading provider of federal insurance for companies and their employees, is using WSO2 Enterprise Service Bus (WSO2 ESB). Today, Suva relies on WSO2 ESB to serve as the central integration platform for enabling Web services across the various platforms involved in providing holistic care for policyholders. The case study can be downloaded by visiting

Suva manages about 120,000 companies with more than 1.9 million insured. Each year, the company handles some 466,000 cases of illness or accident, covering costs for each person’s medical care, as well as any compensation for time out of work. Efficiently managing these cases requires Suva to integrate processes and information with the broad range of disparate systems used internally and by the federal agencies and companies the insurer supports.

The new case study from WSO2 examines the integration challenges facing Suva in streamlining the management of insurance claims, the factors leading the company to select WSO2 ESB, and the solution architecture Suva has implemented. Among the topics covered in the case study are:

  • Suva’s decision to adopt a service-oriented architecture (SOA) to decouple Web services from the service providers and consumers, supporting protocols, security, and data mapping.
  • The use of WSO2 ESB as a central hub into which all platforms call, including SAP business management software, Oracle WebLogic, Oracle Tuxedo, the Microsoft .NET framework, and legacy applications written in COBOL.
  • How Suva used WSO2 Developer Studio to create the integrations managed by WSO2 ESB.
  • The role of WSO2 ESB in supporting various layers of security in place within Suva.
  • How a WSO2 QuickStart engagement enabled Suva to rapidly build prototypes of its use cases.

“The engineers have created such a great product with WSO2 ESB. We have been able to hide the complexity behind the ESB, and even as we have scaled, WSO2 has proven to be a very stable platform,” said Igor Berchtold, senior IT architect at Suva. “WSO2 ESB is playing a key role in our success and we expect for many years to come.”

“Suva is an innovator in delivering quality insurance services while optimizing efficiencies that translate into savings for its customers,” said Dr. Sanjiva Weerawarana, WSO2 founder and CEO. “We are excited by Suva’s success in using WSO2 ESB to securely integrate internal and third-party systems and facilitate online management of insurance claims. It highlights the value of our lean open source approach to integrating the many systems that link processes across an extended enterprise.”

About Suva

Suva has been active since 1918. A financially independent body incorporated under public law, Suva insures around 118,000 companies and 1.9 million employees respectively against the consequences of accidents and occupational diseases. Unemployed people are automatically insured with Suva. Since 2005, Suva has also been responsible for military insurance by government mandate. Suva generates premiums to the approximate amount of CHF4.4bn. Suva's range of services encompasses prevention, insurance and rehabilitation. Suva is self-supporting, operates without any state subsidies and returns any profits to its insured in the form of lower premiums. Suva's social partners—employers and employees—are represented on the Board of Directors, as is the Swiss federal government. For more information, visit

About WSO2

WSO2 is the lean enterprise middleware company. It delivers the only complete open source enterprise SOA middleware stack purpose-built as an integrated platform to support today’s heterogeneous enterprise environments—internally and in the cloud. WSO2’s service and support team is led by technical experts who have proven success in deploying enterprise SOAs and contribute to the technology standards that enable them. For more information, visit or check out the WSO2 community on the WSO2 Blog, Twitter, LinkedIn, Facebook, and FriendFeed..