People Operations Team
People Operations & Administration Officer
Sri Lanka - Colombo Office
Job Summary
As a People Operations & Administration Officer, you will play a key role in shaping and enhancing the employee experience across the organization. This is a hands-on role where you will take ownership of core HR processes, including recruitment, employee lifecycle management, and day-to-day operations. You will actively contribute to building and improving HR practices, drive initiatives that support employee engagement, and identify opportunities to streamline and enhance processes.
Your Key Responsibilities
- Support and progressively take ownership of HR initiatives aligned with overall business objectives.
- Drive and continuously improve performance management processes, including tracking, coordination, and reporting.
- Provide analytics-backed recommendations to enhance talent management, engagement, and retention programs using dashboards and other relevant tools.
- Own end-to-end recruitment processes, including sourcing, screening, coordinating interviews, and candidate experience.
- Contribute to talent management initiatives, including onboarding, engagement, and retention programs.
- Maintain and support employee compensation processes, ensuring data accuracy and timely updates.
- Coordinate and administer employee benefits, while identifying opportunities for improvement.
- Assist and initiate in the development, implementation, and continuous improvement of HR policies and procedures.
- Proactively identify process gaps and recommend improvements to enhance HR operations and employee experience.
- Support and gradually take ownership of payroll processes, ensuring accuracy and compliance.
- Contribute to office management functions, ensuring smooth day-to-day operational and administrative support.
Qualifications and Skills
- A recent graduate in Human Resources, Business Management or a related field.
- Strong communication and interpersonal skills.
- Knowledge of data analysis and presentation is an added advantage.
- A curious, self-motivated individual with a strong willingness to learn.
- A collaborative team player with the ability to take initiative and lead tasks when required.
- Ability to effectively engage with multicultural candidates and global recruitment partners.
In Addition to a Competitive Compensation Package, WSO2 Offers:
- A work culture and environment where we value both hard work AND flexibility.
- A flexible vacation/leave plan that fits your needs.
- Health, dental, and life insurance for you and your family.
Diversity Drives Innovation
We've built our business on a commitment to diversity and inclusion. We believe it's important to foster an environment that values and respects each individual's strengths, perspectives, and ideas. Doing so not only drives innovation; it also ensures that we can create superior experiences for our customers, partners, and employees worldwide. We value the diversity of our team regardless of race, ethnicity, religion, gender, age, national origin, disability, sexual orientation, or veteran or marital status, and we do not tolerate any form of discrimination.