Customer Success Team

Delivery Manager - Customer Success Team


About the Role

Join our team as a dynamic Software Project Delivery Manager. You will play a crucial role in overseeing consultancy projects' end-to-end lifecycle, ensuring successful delivery to our clients with the highest quality standards.

Your Key Responsibilities

  • Project Leadership: Lead and motivate teams, efficiently allocate tasks, and ensure timely delivery of milestones.
  • Client Collaboration: Be the primary client contact, ensuring clear communication, addressing concerns, and maintaining satisfaction throughout the project.
  • Resource Management: Efficiently manage project resources, optimize allocations, and control costs for on-budget, timely project completion.
  • Risk Mitigation: Identify and proactively address potential risks, ensuring smooth project progression.
  • Documentation and Reporting: Maintain detailed project documentation, generate regular reports, and conduct retrospectives for continuous improvement.
  • Stakeholder Engagement: Foster positive relationships with clients, team members, and stakeholders, gathering feedback to align with project objectives.

Qualifications and Skills

  • Bachelor's degree in Software Engineering, Information Technology, or related field.
  • Proven experience as a Software Project Delivery Manager in a similar industry.
  • Strong leadership skills, excellent communication abilities, and a track record of successful project deliveries.
  • In-depth knowledge of software development methodologies, industry best practices, and quality standards.
  • Effective budget, resource, and timeline management skills.
  • Exceptional problem-solving skills, adaptability, and a passion for delivering outstanding client experiences.
  • Prior experience in integration technology projects is an advantage.

In Addition to a Competitive Compensation Package, WSO2 Offers:

  • A work culture and environment where we value both hard work AND flexibility.
  • A flexible vacation/leave plan that fits your needs.
  • Health, dental, and life insurance for you and your family.

Apply Now

  Yes, I give WSO2 permission to use my personal data for recruitment purposes only.
  I would like to receive emails from WSO2 to learn about new releases, security announcements, and other updates.